Ask an Expert: How to Unite a Remote Team During the COVID-19 Crisis as a Small Business Owner
We’ve been spending a lot of time at Create & Cultivate HQ discussing how we can best show up for and support our community during this uncertain time. Community is at our core, and connecting with others through one-of-a-kind experiences is what we love to do. While the world has changed, our mission has not. We’re committed to helping women create and cultivate the career of their dreams, which is why we’re proud to announce our new Ask an Expert series. We’re hosting discussions with experts, mentors, and influencers daily at 9 am, 12 pm, and 3 pm PST on Instagram Live to cure your craving for community and bring you the expert advice you’ve come to know and love from C&C. Follow Create & Cultivate on Instagram, check out our Ask an Expert highlight reel for the latest schedule, and hit the countdown to get a reminder so you don’t miss out!
Photo: Courtesy of Sonja Rasula
Small businesses everywhere are stepping up and doing their part to help flatten the curve, canceling events, shuttering offices, and implementing work-from-home policies in order to help contain the alarmingly rapid spread of the coronavirus. Of course, by now (read: week two of #WFHlife) we all know that the transition between working from the office to working from the home office (a.k.a. the dining table, the couch, or even the bed) is easier said than done.
For helpful tips on how to unite a remote team while working from home during the COVID-19 outbreak, we tapped none other than small business owner and serial entrepreneur Sonja Rasula, the founder of Unique Markets and The Unique Space, for the latest installment of our Instagram Live series, Ask an Expert. Read on for Rasula’s tried-and-true tips for boosting morale as well as productivity while managing a WFH team. If you missed the conversation, you can watch it in full here, and be sure to tune into our next Ask an Expert conversation on Instagram Live.
How can I unite my remote team digitally and keep them inspired?
“The first thing that you have to do is implement structure. If you have daily meetings or check-ins, those still need to happen. Now more than ever, it’s important to check-in and have face-to-face meetings through Zoom, Face Time, and Google Hangouts to stay connected.
The socializing aspect of work is so important. If you use Slack as a communication tool, create a channel called ‘The Break Room’ or ‘The Water Cooler’ for your team to share stupid memes to share photos of their desk as a way to create a social human connection beyond work. Because it’s not all about work.”
How should I adapt my leadership style to help my team feel positive and optimistic?
“Being positive and optimistic yourself is really important. You set the bar. Even if you are freaking the eff out on the inside, you need to be as cool, calm, and collected as you can for your team.
That said, full transparency is important. Once in a while, letting your team see how you’re feeling is really important because they need to know you are not a robot, you are a human being.”
My business is really hurting financially right now and I’m struggling to see the silver lining. How can I thrive as a founder and keep the lights on?
“Figure out your digital presence. There are no excuses now, it’s all about your digital footprint, so start that podcast, send that newsletter, start that blog. Utilize the free technology that’s available (social media, blogs, etc.) to expand your digital footprint.
We’re all at home, we’re trying to make shit work with what we have, and we are not superhuman. We can only do what we can do, and then you have to let go. Try your hardest, but recognize that now, potentially, might not be the time. Just relax, pause, reevaluate, and think about business differently.”
About the Expert: In 2008 Sonja Rasula self-funded her first business, Unique Markets, by risking her entire 401k retirement savings. Thankfully it worked! Her innovative, modern pop-up marketplaces have taken place around the country including Los Angeles, San Francisco, N.Y.C., and Austin! Nike, Airbnb, Madewell, and Adobe are some of the many brands to tap into Sonja’s entrepreneurial mindset and creative consulting. She was named “1 of 30 Women Entrepreneurs Changing the World” by fashion mogul Eileen Fisher, and Los Angeles Magazine awarded her 1 of 10 of L.A.'s Most Inspiring Women in their annual issue about women in Los Angeles.