9 Things No One Tells You When You're Starting a Business

The one common thread that ties all entrepreneurs and founders together is that there is no rule book, especially if your company is developing an entirely new category or business model. There is no path to follow or leadership style to mimic. It can be a daunting experience but if you’re up for the challenge, it will be one that undoubtedly changes your life, for the better.

But if you’re a new founder or about to start a company and reading this in despair, then don’t stress, because there are a few things everyone should do when starting a business. Think you can cut it on your own but wondering how to start a business? Here are nine things to consider before you take that leap of faith and start your own business. 

1. Begin with revenue.

It’s nice that you have a dream, but the reality is that you will need to make money. Whether you are planning on pitching to investors or building a customer-funded business, you will need cash flow. Cash flow is the heartbeat of your business. Author and entrepreneur Seth Godin says, “It pays to have big dreams but low overhead.” Overhead are things such as rent, payroll, and other monthly expenses. Make a plan and write specific goals for how you are going to make money.

2. Protect your IP.

IP stands for intellectual property. Trademark your work and spend time on your privacy policies from the beginning. Talk to a trademark lawyer and make sure you are covering all your bases in the legal sense. Have a designated spot for organizing all paperwork, legal documents, and trademarks. Trust me, you will get a lot of paperwork mailed to you and you want to make sure you don’t throw away something important because you thought it was spam.

3. Market yourself.

Free marketing on social media is the key to growing your start-up with low overhead. Research social media marketing ideas, and do your homework. Study businesses that are doing what you do. Know your target audience and study CRM (customer relationship management) within your company. Where is your ideal customer currently spending their money if not on you? Connect with like-minded small business owners, and learn from each other. I am currently in a mastermind group with seven female, small business leaders in Nashville. We get together every other week to discuss various aspects of running a small business. Be proactive and curious. Ask questions.

4. Know your “why.”

If cash flow is the heartbeat of your business, then why is the actual heart. If you can’t write down the internal, external, or philosophical problem your company is working to solve, your business won’t have a backbone. As Frederick Nietzsche said, “He who has a why can endure any how.”

5. Understand yourself so that you can make great hires.

“Organizations are never limited by their opportunity. They are limited by their leader,” according to Dave Ramsey. You are the leader. You need passion, integrity, humility, courage, and self-discipline. Know your strengths, weaknesses, and leadership capabilities so that when the time comes to make a hire or seek support, you know where you are lacking. Become self-aware and discern in what areas you need to improve.

Start by taking personality tests that give you insight into your tendencies. My go-to test for myself and my team members is the DISC profile. Every interviewee that we are seriously considering hiring takes this test before we offer a position. Your interview process should be extensive. Turnover can kill a start-up. 

6. You are NOT the boss.

Your customers are the boss. Your customers are the hero. It’s ALL about your customers. The story about how and why you started your company isn’t as important as how and why your customers need your product. Learn how to serve your customers, but know that once in a while your customer might be wrong. Remember that you have the freedom to occasionally “fire” a customer. Embrace the concept that your product is not for everyone.

7. Build structure and find balance.

Professionals show up and do the work when they don’t feel like it. Become obsessed with time management or you will begin drowning in chaos. Build a structure for your business so that you can find a healthy work-life balance. Read time management books and find a routine. 

8. Build a tax savings account and an emergency savings fund. 

Finances and managing cash flow are two of the biggest distractions for any business. If you don’t have a CFO from the start, hire an accountant and/or bookkeeper, and build your savings. An emergency fund for your business can be anywhere from three months to a year of overhead expenses you have saved in the case of sudden disaster. Move money into your tax savings account every month and don’t touch it. Every quarter, while millions of business owners are scrambling to move around money for taxes, you’ll be able to stay hyper-focused on developing your business.

9. Embrace change and challenges. 

“Entrepreneurs are simply those who understand that there is little difference between the obstacle and opportunity and are able to turn both into their advantage,” notes Seth Godin. You will face many obstacles, ups, and downs. I could spend all day telling you about all of the bumps I’ve experienced in the last three years, but then I would be talking the problem—not the solution. Godin says, “You’re going to do your best work, and it’s not going to work. Taking it personally will cripple you.” It’s ok to be unprepared when you start. There are many variables you cannot control no matter how organized you feel. You will be much more stress-free if you learn to embrace change and don’t grip your business by the throat.

About the Author: Emily Howard, founder, creative director, and CEO of Consider the Wldflwrs, a jewelry company based out of Nashville, Tennessee. An original version of this article appeared on Darling.

This post was originally published on May 3, 2019, and has since been updated.

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A Solid Digital Marketing Strategy Needs To Have These 7 Elements

In today's rapidly evolving digital landscape, small businesses have a tremendous opportunity to thrive by embracing a digital-first approach to marketing. Companies with digital-first strategies are 64 percent more likely to achieve their business goals than their peers who aren’t, according to Forbes.

With the vast reach and accessibility of the internet, businesses can leverage various digital marketing practices to effectively engage with their target audience and drive growth. So how do you know which marketing practices are best for digital-first small businesses? Here, we’re highlighting strategies that can maximize online visibility, enhance customer engagement, and boost overall success.

But before we dive into it, it’s important to understand what’s driving the shift toward digital-first marketing in the first place. By in large, it’s been fueled by changing consumer behaviors and the increasing reliance on digital channels for information, entertainment, and commerce. Fifty-five percent of consumers polled learn about new brands on social media, according to the social media management firm Sprout Social’s State of Social Media Report.

For small businesses, adopting digital marketing practices is no longer a luxury but a necessity to stay competitive and reach their target market effectively. To establish a strong online presence, small businesses need a well-defined digital marketing strategy. This strategy should align with the business’s objectives and target audience. It should encompass various elements such as search engine optimization (SEO), content marketing, social media marketing, email marketing, and paid advertising (more on all those below).

Essentially, a comprehensive digital marketing strategy serves as a roadmap for small businesses seeking to establish a strong online presence. It involves identifying target audiences, understanding their needs and preferences, and developing tailored marketing approaches. Here are eight best practices to begin implementing now.

1. Optimize for Search Engines

Search engine optimization (SEO) plays a vital role in improving a small business's online visibility. By optimizing website content and structure, businesses can rank higher in search engine results pages (SERPs), driving organic traffic to their websites. Key SEO practices include keyword research, on-page optimization, quality content creation, link building, and website performance optimization. Small businesses should focus on local SEO to target their specific geographic market effectively.

2. Create Content Marketing

Creating and distributing valuable and relevant content is essential for digital-first small businesses. Content marketing helps build brand authority, attract and engage potential customers, and drive website traffic. Small businesses can produce blog articles, videos, infographics, podcasts, and other content formats that resonate with their target audience. Sharing this content across various digital channels, including social media, email newsletters, and industry specific platforms, helps increase brand visibility and generate leads.

3. Engage on Social Media

Social media platforms provide a powerful means of connecting with your target audience and fostering engagement. Small businesses should identify the social media platforms that their key demo frequents and create a strong presence on those platforms. By sharing relevant and compelling content, engaging with followers, and leveraging social media advertising, businesses can expand their reach, build brand loyalty, and drive conversions.

4. Leverage Influencer Marketing

Influencer marketing has emerged as a valuable strategy for digital-first small businesses. Collaborating with influencers in their niche allows businesses to tap into the influencers' established audience and credibility. By partnering with influencers to promote their products or services, small businesses can reach a wider audience, gain trust, and drive sales. One caveat here: It's crucial to select influencers whose values align with the brand and whose followers match the target customer profile.

5. Personalize Customer Experiences

Digital-first small businesses can differentiate themselves by providing personalized experiences to their customers—86 percent of respondents said they'd leave a brand they're loyal to after more than on bad customer experience, according to a survey by the customer engagement platform Emplifi. By leveraging customer data and employing marketing automation tools, businesses can segment their audience and deliver targeted messages, offers, and recommendations. Personalization enhances customer engagement, improves conversion rates, and fosters long-term customer loyalty.

6. Embrace Email Marketing

Email marketing remains one of the most-effective channels for small businesses to communicate with their audience. By building an email list of interested prospects and existing customers, businesses can send targeted and personalized messages. Email marketing enables businesses to nurture leads, share valuable content, announce promotions, and drive conversions. Automation tools like Klaviyo and Mailchimp can streamline the email marketing process, allowing businesses to send automated follow-up sequences and triggered emails based on customer actions.

7. Utilize Data Analytics

Digital-first small businesses should leverage data analytics to gain valuable insights into their marketing efforts. By tracking and analyzing metrics such as website traffic, conversion rates, email open rates, and social media engagement, businesses can make data-driven decisions. This information helps identify areas of improvement, optimize marketing campaigns, and allocate resources effectively. Tools like Google Analytics provide valuable data and reports that enable

By integrating these components, businesses ensure that all marketing efforts are cohesive, well-coordinated, and work synergistically toward achieving their business goals. But it’s also important to recognize that digital transformation is an ongoing journey rather than a one-time project. Small businesses must continuously adapt, evolve, and embrace emerging technologies and trends to maintain their competitive edge in the digital age.

‘I Lost My Brand and the Rights to My Name—Here are 6 Tips for Naming a Company After Yourself if You Plan on Going Into Business With Someone Else’

Lauded designer and entrepreneur Cheval is no stranger to resilience and reinvention. When the former wedding dress designer, previously known as Hayley Paige Gutman, signed an employer agreement with a bridal retailer in 2011, she never thought that nearly a decade later, she would find herself in a legal battle over the rights to her name and trade.

At the age of 25, the Say Yes to the Dress alum was offered a head designer position for a wedding dress collection that would share her personal name. Having been offered her dream job, she signed a long-term contract without legal counsel and granted her former employer the rights to use her name (Hayley Paige) as a trademark for the collection. It wasn’t until years later when she tried to renegotiate the terms of the contract that the legality of it all would come to a head. The negotiations ultimately turned into her former employer suing her in federal court over ownership rights—and they won. 

“I lost the rights to my name in any business or commerce or even to publicly identify, as well as my right to work in my chosen trade for a five-year period,” says Cheval on the latest episode of WorkParty. She also lost the rights to her social media account, which had over one million followers. “I’ve really had to reassess and come up with a new perspective on life and identity and who I am through all of this.” 

Since then, the designer has legally changed her name and embarked on a journey to rebuild. In 2022, she launched She Is Cheval, a women’s shoe brand incorporating whimsy and ultra-femme details for which she is long beloved. She also founded A Girl Who You Might Know Foundation, which provides resources and legal support for young designers, creatives, and entrepreneurs navigating the contracting process to help them learn their rights under the law. 

Contrary to what you may expect, Cheval still supports the idea of using your own name in your company's branding. “So much of branding is about identity and that is how you can separate yourself from very diluted industries,” she says, “but it’s important to know how to protect yourself.” 

Here, the designer maps out six important tips for negotiating contracts for those looking to name a business after themselves (and also bring on other partners or investors).

1. If you have the means, hire a lawyer to review all contracts

They have the knowledge and expertise to interpret the terms of an agreement and understand the implications of these terms down the line. 

2. Know how to protect yourself and how to position it so that everyone can win

A business is a business at the end of the day and it’s important to make sure your needs are met. Come prepared with data/backup to support the value of your terms. Know what your hardline is in advance, what you could compromise on, and how you will respond if your non-negotiables aren’t met. For additional resources on how to protect yourself, visit Cheval's foundation here.

3. Whatever is being said technically means nothing—it should be in a contract

Everything should be in writing. Don’t assume that anything that’s agreed on verbally or seems mutually understood is legally going to stand up in court.

4. Don’t be afraid to ask questions and have tough conversations up front

The negotiation period is the time to be transparent with any concerns and lay everything out on the table. If you wait until later, there will be no obligation to ensure your needs are met. 

5. Learn how you fight and negotiate early on, whether it’s in business or relationships

Know your strengths, address areas of improvement, and figure out how you’re going to respond in different scenarios before going into negotiations.

6. If you have a gut feeling that something is wrong, it’s okay to walk away

Think about how many potential opportunities there could be out there with other partners who wouldn’t make you feel uneasy. Combat the notion that if you don’t take the deal, you’ll never have another opportunity. Listen to your intuition.

Tune into the latest episode of WorkParty with Jaclyn Johnson for more on prevailing through tough career moments, important negotiation tactics, and candid conversations on rebuilding your identity both professionally and personally.

Entrepreneur Francis Tesmer on How Soft Skills Boost Success in the Beauty Industry

With over 25 years of global business under her belt, powerhouse entrepreneur Francis Tesmer attests that a successful career is not just measured by technical expertise, but also the strength of one’s soft skills. These attributes are defined as non-technical skills, such as communication or collaboration, that promotes harmonious and effective interaction. As the founder and CEO of LEAD Rolfs Global Institute, the first-ever college and university degree for beauty professionals, Tesmer is on a mission to provide the tools and resources for students to learn just that—and so much more.  

Eighty five percent of career success comes from having well-developed soft skills and people skills, according to research from Harvard University, the Carnegie Foundation, and Stanford Research Center. The report also found that hard skills, including technical skills and knowledge, only make up 15 percent of career success.

What’s more, 92  percent of talent professionals and hiring managers say that soft skills, like communication, creativity, collaboration, adaptability, problem-solving, and empathy, are just as important—or more important—than hard skills, according to LinkedIn’s 2019 Global Talent Trends report. 

These are just a few of the pivotal qualities that can propel your career and set you apart from other candidates, and nowhere are soft skills more pertinent than in today’s beauty industry, whether you’re interacting with clients or leading a team to success. 

“This is an era of collaboration,” says Tesmer on the latest episode of WorkParty, emphasizing the importance of communication with clients and within the community. She also highlights the role of innovation, creativity, and education to develop everything from new products to experiences, and interactions.

“Education is the gap,” says Tesmer, whose accelerated program is giving students and working beauty professionals the opportunity to expand their career options and seek high-level roles. “That has been the whole focus of LEAD, to create that education so that many individuals in this space can fill those executive positions and make a difference, not just for themself, but for their company, for their community, for their society, and for the world.” 

Tune into the latest episode of WorkParty with Jaclyn Johnson to learn how to take your beauty career from trade to profession and stay at the forefront of technology, sustainability, product ingredients, and more in the ever-evolving $500 billion dollar beauty industry

Female-Led Women's Health Apps Are Leading the Way in Data Privacy

This June marks the one year anniversary of the landmark Dobbs v. Jackson Women’s Health Organization decision that overturned Roe v. Wade, effectively ending a woman’s constitutional right to abortion in the United States. In its aftermath, a resounding alarm echoed throughout the tech world and among health app users over data privacy and protection. The growing concern is that prosecutors in states with abortion bans (now 14 states) could subpoena data, such as location, search history, and personal health information, to criminalize individuals in abortion-related cases. 

The allure of logging health details into an app is simple: ease, function, the ability to take control of your health, and informative feedback/insights at the touch of your fingertips. But unlike traditional medical records, the Health Insurance Portability and Accountability Act (HIPAA) does not protect this data as it is intended for personal use. With no federal legislation in place, it’s up to tech companies themselves (or individual states) to ensure data privacy and protection for consumers. 

Ever since the Supreme Court draft decision was leaked in May of 2022, women’s health apps, namely period-tracking apps, have been catapulted to the forefront of debate over ethics, data privacy, and protection. Thousands on Twitter called for the deletion of period-tracking apps altogether. The explosive divide and demand for change highlighted a growing mistrust among users and tech companies.

To fully grasp the gravity of the implications is to understand how many women nationwide rely on these programs. Nearly a third of women in the United States have used a period-tracking app, according to a 2019 survey from the Kaiser Family Foundation. One of the most popular apps alone, Flo, has over 240 million downloads and 50 million active users per month. 

Users have increasingly relied on health apps and consented to inputting personal data, but it wasn't until the fallout of Roe v. Wade, that people truly understood the downstream impact of tech without data privacy at the forefront. If they weren't aware before, they certainly are now.

“People are paying attention to the broken systems around our data and how it’s protected,” says Tazin Khan, longtime cyber security specialist and founder of Cyber Collective, a community driven research organization educating individuals on technology, security, and privacy online. “It has ignited the advocates, the ethicists, and the people that care to be fast and move hard to make sure that protection is in place.”

Khan describes data privacy and data protection as two-fold: “Privacy regulation is essentially around the compliance of businesses and how they are maintaining data and hygiene and the way that they’re collecting, storing, and redistributing data,” she says. “It is not about consumer data protection. Consumer data protection is very different, right? Do I have the right to delete? Do I have the right to access my data? Do I have the right to opt out of being opted into something?”

While the overturn of Roe v. Wade has certainly highlighted significant needs for improvement in both categories, it has also brought attention to what some companies are doing right.

Female-led women's health apps putting data privacy first

For Berlin-based period-and-ovulation tracking app Clue, data privacy was always a part of the company’s ethos. Founded and led by women, the Berlin-based app is protected by the European Union’s General Data Protection Regulation (GDPR), one of the strictest data privacy and protection laws in the world. While it covers various aspects of data protection, including websites, it also includes provisions that protect personal data privacy on apps, from consent requirements, to transparency, to user rights, data security, and more.

In light of growing concerns from American users, the app’s co-CEOs, Carrie Walter and Audrey Tsang, released a statement to its community of 11 million active users stating that private health data will never be shared, including to authorities. “Your personally identifiable health data regarding pregnancies, pregnancy loss or abortion, is kept private and safe. We don’t sell it, we don’t share it for anyone else’s use, we won’t disclose it,” says the release. The GDPR establishes protections over personal data and holds organizations accountable with severe penalties for breaching these protections with fines up to tens of millions of euros.

With the advent of the Dobbs decision, privacy advocates and legislators have been working to impose similar federal protections in the U.S. On the state level, select states have introduced comprehensive data privacy laws, such as the California Consumer Privacy Act (CCPA), which grants users more control over the personal data that businesses can collect. Several tech companies in the U.S. have amended their data privacy and protections, largely in response to the demand of consumers, and users have been receptive to these changes.

Also governed by the GDPR is Natural Cycles, the first FDA-cleared birth control app in the U.S., which measures fertility through body temperature. The company is headquartered in Sweden with operations in the United States, Germany, Switzerland, and the UK. Unlike other apps on the market, the company has integrated a subscription-based model, so selling data to third parties was never a part of their revenue stream. (For many companies, it’s common practice to purchase data from third parties for advertising purposes or to gather information about consumer behavior.) 

“We always cared about data privacy and data protection,” says CEO and co-founder Elina Berglund. “But after the Dobbs decision, we felt like we had to take it one step further.” 

Natural Cycles recently developed its NC° Secure program, an advanced data protection program that includes encryption and pseudonymization (a data management system where identifiable information fields are replaced with a pseudonym). Additionally, the company is rolling out a ‘Go Anonymous’ mode. “We’re separating the personal identifiable information from the census related to your health or fertility, such that not even we at Natural Cycles can know which user has sensitive data,” says Berglund. “If one day, we get subpoenaed, we ourselves cannot hand out any information on a user because we don’t know who they are.”  

The only way to link personal identifiable data (such as name, etc.) from sensitive data (such as period data) is through the user’s own key. So while the anonymous user will be able to get the same personalized insights, including fertility status, within the NC° app, there will be some limitations when it comes to getting personal reminders and help outside the app that require both sensitive and personal data (such as email communication, customer support help, account recovery, etc.). Before a user enters Go Anonymous, the app walks them through these limitations and lets them decide if they want to choose that mode or not.

Taking a broader approach to period tracking is Stardust, a free, astronomy-focused app that provides insights on users’ cycle, horoscope, and mood. Owned and operated by women, the company leads a privacy first model (as stated on its Instagram bio) and has been vocal about user protection and transparency in a post-Roe world.  

“Given the current political climate, we have taken rigorous measures to protect users, especially those in states where abortion is being criminalized,” reads Stardust’s privacy policy. “We believe all period trackers should stringently protect the privacy of users—and be transparent about exactly how they do so.”

Stardust’s policy page maps out exactly what data is collected, how it is being used, and addresses burning questions, such as what happens if law enforcement subpoenas information (in this case, the app will not share period data because it is not connected to user’s login information) and how you can delete your data in the app. 

For other apps, such as Drip, privacy is integrated into the fertility app design itself. When the app was created in Berlin in 2017, developer Marie Koschiek wanted to create a safe and trustworthy product that was non-commercial, free, and gender-neutral, using scientific methods for fertility awareness, as well as being secure and open source—meaning the app is maintained and developed through open collaboration. No data is collected and information is stored locally on the user’s device rather than in the cloud. Additionally, the app does not allow any third-party tracking.

“On the day that Roe vs. Wade was overturned, we saw a significant increase in downloads and users from the U.S.,” says Koschiek of the app, which is run by a collective. “We also had people from the U.S. contact us directly to offer help and support for developing Drip.”

It’s no surprise that those looking for low-risk assessment would download an app like Drip. However, the reality is that the zero data collection/locally stored app design is a rarity. In a world where technology plays such a pivotal role in our daily lives, how can we better educate ourselves as users before putting personal health information into an app?

Red flags to look out for, from a cyber security expert

It’s no question that consumers share concerns over confidentiality and lack of security over personal health information. More than 92 percent of people believe privacy is a right and their health data should not be available for purchase by corporations or other individuals, according to a survey of 1,000 patients across the U.S. conducted by the American Medical Association.

When it comes to downloading an app, for health purposes or otherwise, education is the best tool in navigating the tech landscape and determining what apps are more secure. Here, Khan of Cyber Collective breaks down three red flags to look out for before inputting personal information.

1. You don’t get access to the tool unless you share private information

If you can’t sign up for a service without providing your name, email, and address, it’s likely a red flag. Ask yourself, what are they doing with this information and why is it being collected?

2. Terms and conditions are in ‘legalese’

Is the language overly complex and difficult to understand? Does the app ask you to hit accept without prompting you to read through the terms and conditions first? The best privacy policies are written in simple, concise language that answers your questions, as opposed to prompting more. 

3. The app starts asking for access to things that it doesn’t need in order to function

It’s important to think critically about the function of the app and why it is being downloaded. For example, if you download a flashlight app and it starts asking for access to your photos or mic, it’s important to question why. If the answer doesn’t seem right, it’s a sign to delete the app. 

For Khan, education goes both ways— “If you have the propensity and the time, let whatever entity know that you wanted to download the app, but you don’t feel comfortable using it because you saw these red flags,” she says. “Share how you are feeling because tech companies don’t hear enough from us.”

While these women's health apps are taking significant measures to secure and update their data privacy policies and protections, it is important to educate yourself as a consumer in terms of what information you’re sharing and with whom. As technology continues to evolve and play an integral role in our daily lives, it is crucial to have awareness of the function of the apps you’re using, why data is being collected, where it’s being stored, and your rights as a user in the process. 

“If we want real change, we have to lean into curiosity,” says Khan. “We have to ask questions and we have to be informed.” For more information on data privacy and tracking legislation in the U.S., Khan recommends visiting the International Association of Privacy Professionals.

—Written by Danielle Torres

The Ins and Outs of Angel Investing—Including 3 Tips for Pitching Backers From Hannah Bronfman

When it comes to figuring out funding for your business, bootstrapping and venture capital tend to be the two areas most founders focus on. But there is a third avenue for acquiring backing to be aware of: angel investing.

Angel investing is when individuals provide financial support to early-stage startups in exchange for an ownership stake. These investors, often called angels, offer not only capital but also mentorship and expertise to help the startups succeed. As such, angel investing plays a vital role in fostering innovation and entrepreneurial growth by fueling promising ideas and businesses.

How angel investing differs from VC funding

Angels are individual investors, and the capital they provide early-stage startups comes from their own personal funds, while venture capital funding involves institutional investors managing pooled funds from various sources.

Often, angels invest smaller amounts and are more hands-on, providing mentorship and guidance, while venture capitalists typically invest larger amounts and focus on scaling and maximizing returns.

And the last main distinction is that angel investors are usually involved in the early stages of a startup, whereas venture capitalists typically come in during the later stages when the business is more established.

The amount angel investors invest in a company can vary widely depending on factors such as the stage of the startup, the industry, the specific investment opportunity, and the individual investor's preferences. Angel investments typically range from tens of thousands to a few million dollars.

However, it's important to note that angel investors typically invest smaller amounts compared to venture capitalists or other institutional investors who often provide larger funding rounds in later stages of a company's growth. The exact investment amount is usually negotiated between the angel investor and the startup, taking into account the company's valuation, potential growth, and the investor's desired ownership stake.

In the United States alone, it’s estimated that thousands of companies receive angel investments each year. Additionally, angel investing is prevalent in many other countries with active startup ecosystems, such as the United Kingdom, Canada, and India, contributing to a significant number of companies benefiting from angel investments worldwide.

While angel investing is common, it can still be intimidating to navigate the process for founders looking to align with angel investors given how hands-on they are in the developmental stages of brand building. Like any relationship, you really want to ensure it’s a good fit, says Diarrha Ndiaye, founder of Ami Colé, who found an ideal partner in content creator, influencer, and angel investor Hannah Bronfman when she launched her clean beauty line formulated for melanin-rich skin in 2022.

“It really was important for me to have people on my team really rooting for this and trying to be a part of the culture and moving the narrative forward,” says Ndiaya.

How Hannah Bronfman got into angel investing

Ami Colé is one of 40 companies Bronfman currently invests in (others include Ceremonia, Our Place, Live Tinted, Golde, Topicals, Wellory, Sienna Naturals, and Supergreat), and the angel investor says that while the process of backing a company like Ndiaye’s is definitely about business—it’s also personal.

In 2013, Bronfman says “shit hit the fan” for her wellness brand HBFIT, which she recently closed down after 10 years. At the time, Bronfman says the venture capital firm she was with wasn’t a fit anymore, and her company’s future seemed uncertain. “My angel investors essentially handed me a life jacket on a sinking ship,” she recalls. “I just remember thinking: One day, I'm going to do this for someone else. I'm going to pay this forward.” 

At this point, Bronfman is very clear on what she’s looking for in a potential company to invest in, and whether you’re hoping to pitch yourself or not, her perspective can help you prepare for the process of angel investing in general.

What she looks for in a potential company to invest in as an angel

“My criteria now is a little different than my criteria when I first started angel investing,” says Bronfman, adding that the list is ever-evolving. While these are the factors she looks for now, they’ll likely be different with more lessons. However, there is a bottom line: “My thesis is investing in products and platforms that are better for you and the environment,” she says.

Currently, there are four things Bronfman searches for in companies. First up: a compelling founder story. “I would love for it to be a woman or a person of color,” Bronfman says. “Or a founder who has bootstrapped up until the point that they're raising capital.” This also means that Bronfman tends to back brands that are in their post-launch phase.

Bronfman is also looking at why this product is a fit for the market. How is it better for people and the environment and how will it stand out from others like it? On that same note, the angel usually requires that she is personally, not just fiscally, invested in the product. “It really has to be a product that I would use and champion,” she says.

How to find angel investors

It's important for entrepreneurs to prepare a compelling pitch deck and be proactive in networking and reaching out to potential angel investors. Building relationships, attending industry events, and leveraging online platforms can significantly increase the chances of finding angel investors for funding their startup. Here's where to start.

1. Personal and professional networks: Entrepreneurs often tap into their personal and professional networks to seek introductions or referrals to potential angel investors. This includes reaching out to friends, family, mentors, industry contacts, or alumni networks who may have connections with angel investors.

2. Angel investor networks: There are formal networks and groups of angel investors that entrepreneurs can access. These networks typically consist of individuals interested in investing in startups and provide a platform for connecting with potential angel investors. Examples of such networks include AngelList, Gust, and local angel investor associations.

3. Pitch events and competitions: Startups can participate in pitch events, demo days, or startup competitions where angel investors often attend or judge. These events provide opportunities for entrepreneurs to showcase their business ideas and potentially attract angel investment.

4. Online platforms and crowdfunding: Online platforms like Kickstarter, Indiegogo, or equity crowdfunding platforms allow entrepreneurs to present their business idea or product to a wider audience, including potential angel investors. These platforms provide a mechanism for raising funds directly from individual investors.

5. Incubators and accelerators: Joining startup incubators or accelerators can offer access to a network of angel investors. These programs often provide mentorship, resources, and investor connections to startups, increasing their chances of finding angel investors.

6. Angel investor directories and databases: Some websites and directories compile information about angel investors, including their investment preferences, industries of interest, and contact details. Entrepreneurs can research and reach out to these investors directly.

Bronfman's 3 tips for pitching potential angel investors

1. Provide a strong profit and loss statement (PnL) 

PnL stands for profit and loss and denotes what your business already has made, or stands to make, as well as what it has already lost or what it could lose. “It’s really important to have the financials baked out prior to talking to anyone for investment,” says Bronfman. “And if that's not a skill set you have for yourself, you need to outsource that.”

2. Embody conviction and confidence, while being open to feedback

“A founder with conviction and confidence is definitely a plus, but you're also looking for that fine line of someone who can really listen and take feedback, and not be overly emotional about their business,” she adds.

3. Have feedback from consumers

“Even if it's like a beta set of consumers you're testing your product on, it's just really important to have that customer feedback to help the momentum of what you're trying to create with your business,” says Bronfman.

Tying it all together

While it's never too early to start thinking about funding for your company. Founders should wait to start looking for angel investors until they're at a stage where their business idea has gained some traction, demonstrating potential for growth and attracting investor interest.

Typically, this occurs after the initial concept has been validated, a minimum viable product (MVP) has been developed, and there is evidence of market demand or early customer adoption. Seeking angel investors at this point allows founders to leverage their support to accelerate growth, access capital for scaling operations, and benefit from their experience and networks.

That said, the specific timing can vary depending on the industry, market conditions, and individual circumstances, so it's essential for founders to evaluate their own business's readiness and alignment with investor expectations on an ongoing basis. Bottom line: You want to make sure you've got some runway beneath your wings.

Your Answers to These 6 Questions Say More About Your Financial Stability Than Your Bank Account

The big house with a yard, luxury cars parked out front, six-figure bank accounts, and the ability to get what you want when you want it—together, it paints a picture that is often associated with financial stability, but is this really the case? For former JP Morgan trader Vivian Tu, the true meaning goes far beyond your pocket book and material wealth.

As of January 2023, sixty percent of United States adults, including more than four in 10 high-income consumers, live paycheck to paycheck, according to a report from LendingClub Corporation, a financial services company.

“Financially stable doesn’t mean rich, and I think that’s what people get confused a lot,” says Tu on the latest episode of WorkParty. The 29-year-old content creator, otherwise known as “your favorite finance girly,” launched her Instagram page, Your Rich BFF, in 2021 and has since amassed a dedicated following of over three million who tune in for pared-down advice on everything from investing in 401Ks to budgeting for your wedding. 

Instead, she defines the term based on one’s ability to answer yes the following questions: 

1. Are you making enough money to cover your budget?

2. Are you making responsible choices?

3. Are you setting money aside for savings?

4. Are you making decisions to invest now or invest in the future when you are able to?

5. Do you have a plan?

6. Are there things you want to do with your money to get you from point A to happily ever after?

“You can be a multimillionaire, but if you’re blowing through the money you’re making faster than you’re making it—and you don’t have a plan of how ‘today me’ is going to take care of ‘future me’—then you’re still not financially stable, even if you are making millions of dollars every year,” says Tu, while pointing to past stories of famed pro athletes and entrepreneurs who ended up going broke. 

One of the best ways to ensure the stability of your cash flow is to prioritize financial planning, she says. “Talking about financial stability, talking about your financial future, and making that plan is not something you can do and then set it and forget it,” says Tu. “It’s very much something that needs to happen every single year, every single two years, and at a very minimum, every three to five years because things change so much.”

Change is something she knows intimately, having gone from working as a trader on Wall Street to a strategy sales partner at Buzzfeed, and, ultimately, quitting that job to become a full-time content creator. 

Tune into the latest episode of WorkParty with Jaclyn Johnson where Tu gets candid about the financial do’s and don’ts of dating, plus hot tips on going to college and weighing your return on investment.

Mara Founder Allison McNamara on Must-Have Digital Tools for Day-to-Day Business Operations

After nearly a decade of TV hosting with stints on The Today Show, the Oscars red carpet for ABC, and the entertainment show Popsugar Now, Los Angeles-based Allison McNamara knows how to tell a story. Her experience informs the content behind her lauded skin-care brand, Mara, launched in 2018. But when it came to the intricacies of running a business, she admits there was much to learn. To fill in those gaps and optimize her business operations, she turned to digital tools and resources. 

The financial arm of her business runs through NetSuite, an integrated, cloud-based business software that offers enterprise resource planning (ERP) applications (a software system that helps automate and manage day-to-day business operations) such as financial management, accounting, inventory management, and procurement. Eighty-four percent of companies in the Forbes Cloud 100 List are NetSuite customers, according to the platform.

“We’ve really streamlined our accounting,” says McNamara on the latest episode of WorkParty. “NetSuite is our cloud-based paper trail. I really use that as the holy grail of our business.” 

She even hired a coach and spent over 100 hours educating herself on the platform. “You have to be open to learning…like basic accounting books or taking the time to listen to a podcast— something that you wouldn’t normally listen to that is kind of an expert in that field,” says McNamara, who bootstrapped her brand of algae-infused products. (The line is now sold at Sephora and received the celebrity stamp of approval from the likes of Chrissy Teigen, Hailey Beiber, and Olivia Munn.) 

As for internal communication, her company uses Slack, an instant messaging program designed to streamline comms and promote team collaboration in an organized, fast, and secure way. Nearly 80 percent of Fortune 100 companies rely on Slack to build their digital HQ, according to the platform. 

“I’m a big quick communicator, so I prefer Slack like texts,” she says. “Get it to me as fast as possible, but just don’t call me, "she adds while laughing.

Even though McNamara is busy running the business, she’s still very much involved in content. “My biggest strengths come from training in media because I’m really good at telling stories quickly,” she says. “I still do all of our copywriting because I enjoy it.”

For all things content, she relies on Google’s G Suite. "That's how we worked when I was an editor," she says. "We made our [Google] Calendars and [Google] Sheets. I work religiously in Docs." 

Over six million companies pay to use G Suite, according to 2020 reports (latest count), up from five million in 2019. The productivity software includes a digital calendar, cloud spreadsheets, presentations, cloud storage for documents, and a video conferencing feature. 

“There’s a tool for everything,” says McNamara.

For more on how she bootstrapped her business and made it to Sephora, as well as candid conversations on her best and worst days as an entrepreneur, tune into the latest episode of WorkParty with Jaclyn Johnson.

What to Expect at LA Conference 2023

WHEN
Saturday, June 10
10 AM - 5 PM
Doors open at 10 AM

WHERE
California Market Center
110 E. 9th St., Los Angeles, CA 90079
Get Directions

Details

Registration: Upon check-in, you'll receive your wristband, schedule, and event materials for the day!
There will be a fast-track line for Insiders and special wristbands that give you front-row access to all conversations taking place on the main stage. Be sure to come early to claim your spot! For full FAQs, please read here.

Schedule: At this year's LA Conference, we're trying something new: Program tracks that are dedicated to what's most important to you—business, brand, or tech intel. You can follow our color-coded schedules, or create your own mix of programming. Just a heads up: Some sessions do overlap, so take a moment to map out your day.

Gift bags: Grab your gift bag valued at over $1,000 on your way out at the registration counter.

Dialed-In Discussions

Keynote Conversation With Iskra Lawrence: Hear how the British model and influencer built an empire with cult body care brand Saltair.

Money Practices You Can (and Should) Take to the Bank, Presented by Bank of America: In this panel, financial experts and business owners will discuss the current business and economic landscape, tips on developing a business banking relationship, and resources available for business owners, providing insights to the audience on running a successful business.​

Welcome to the Era of AI: A panel of founders and CEOs talk about the ways artificial intelligence is going to revolutionize business as we know it. Discover how and what tools are already available to help turn your ideas into realities—augmented and otherwise.

The New Rules of Marketing, Presented by ORIGIN Water: Times are changing when it comes to attracting and acquiring new customers. In this panel, we’ll talk through the new ways to get people to buy into your brand, from using Web3 tactics to experiential marketing and beyond. ​

The Fundamentals of Fundraising: Unlocking Capital To Power Your Vision: Whether you're a first-time founder or a seasoned entrepreneur looking to scale, this workshop will help you take the next step toward unlocking the power of capital.

Balance Is Bullsh*t, But You Deserve Some Rest: Forget embracing a 50/50 mindset. You know what's more realistic? Embracing a work-life flow that allows you to wade in and out of each with ease. This panel will teach you how to find more fluidity in your schedule so that you can fill your cup, pour into other's, and not feel empty at the end of the day.

Creating Unforgettable Content In A Sea Of Noise: Learn from the best of the best in this content creation masterclass. During the panel, you will hear from the creators winning on TikTok, IG, and beyond. They will share their tricks for cutting through the noise, building massive communities, and monetizing everything they do.

Keynote Conversation with Aimee Song: Hear how Aimee went from fashion blogger to mega influencer, content creator, and designer with a social media following of over seven million.

Mentor Sessions

How To Grow Your Business on TikTok: Social media no longer plays a supporting role in running a business—it’s got main character energy as a primary driver for marketing and sales. In this session with Melanie Rhoads, Julia Ingalls, and Ariana Asgarian from TikTok, you’ll gain insights and tips for how to engage and expand your following on today’s buzziest platform.​

Negotiating Tactics: How To Advocate for Yourself and Your Business: Get a master class in the priceless art of negotiation and getting what you want from someone who knows when to not take no for an answer—and can teach you how to do the same. Walk away with actionable steps you can take to ensure you’re setting yourself up for success from Kiki Ayers, founder of Ayers Publicity.

How To Build Incredible Teams: Whether you’re a boss or an employee, you are responsible for building company culture and Sheena Zadeh-Daly, founder of Kosas, will help you be the change you want to see. From teams of three to 3,000, your brand and business is only as successful as the team powering it.

What It Takes To Be Seen in the VC World: Discover ways to increase your visibility with potential investors and the best ways to use the capital you raise to take your company to the next level from LaShay Price, PR and marketing manager for Fearless Fund.

The Art and Science of Building a Boss Brand: Join our branding luminary, Teni Panosian, beauty creator and founder of Monday Born, as she shares her hard-earned wisdom, innovative strategies, and fine-tuned hacks that have propelled her brand to exponential growth. You will leave with ideas for how to skyrocket your brand's success and impact.

Creating Your Digital Ecosystem: Our expert mentor, Abby Zufelt, host of Working Girl Talk, will share her secrets for how to figure out exactly what you need for the tech stack that powers your business. From internal tools that fuel efficient operations (Slack! Asana! Bill.com!) to the platforms you need to scale your business (ESPs! CMSs! CRMs!), we will cover it all.

Cyber Security for Small Businesses: Gain strategies for navigating the digital landscape while safeguarding sensitive information and mitigating cyber threats from Ginger Siegel, North America Small Business Lead for Mastercard.

Business Finance Coaching: Looking to take control of your business finances? In this personalized mentor session, led by Pattie Ehsaei, founder and CEO of The Flexx, unlock the answers behind your most burning financial questions to set your business up for success, from budgeting to managing cash flow.

VIEW THE FULL SCHEDULE HERE

Interactive Experiences

Barefaced Pop-Up Shop: Stop by for a skin-care fix of high quality, cruelty-free products in an immersive shopping experience that'll feel like a mini spa moment.

Bank of America Headshot Station: Back by popular demand, a professional photographer will help capture your best headshot—sent instantly to your phone via a private gallery.

ORIGIN Oasis: Share your origin story with Origin Water's artist-in-residence to receive a custom designed notebook.

Baileys Treat House: Serving all-day cocktails—think: iced matcha or coffee (with optional shots of Baileys) in the a.m. and espresso martinis and Over Ice Cream (Baileys Irish Cream liqueur over vanilla ice cream) come happy hour.

TikTok Takeover: Get ready to embrace the spotlight and unleash your inner content creator with the help of a professional video production company to ensure that every moment is captured flawlessly, and leave you with a fun edited video, ready to be shared on the social media platform.

Food & Beverage

Breakfast: Fuel up before the day begins with Purely Elizabeth Granola and Mush Overnight Oats, plus Chamberlain Coffee.

Lunch and Snacks: Enjoy an assortment of fresh, healthy salads, bowls, and sandwiches from Farmer's Fridge. After lunch, an assortment of snacks from will be available from Cheddies, That’s It Snack Bars, Undercover Snacks.*

Beverages: Stay hydrated throughout the day at the Origin Water Bar. Fuel up on gut-healthy drinks from De La Calle and Poppi.

Happy Hour: Enjoy a cocktail or mocktail made with flavored Origin Sparkling Water, cans of Avaline Rosé, espresso martinis and Over Ice Cream from Baileys, and Little Saints Mocktails, along with Planet Bake donuts and Baked By Melissa cupcakes.

ANY ALLERGIES OR DIETARY RESTRICTIONS? 

We recommend that you BYO lunch and snacks to the conference. We try our best to accommodate attendees with allergies and/or dietary restrictions, but it’s best to provide your own.

*Food in The Eatery will be available on a first-come-first-served basis.

Insiders

Come by the Insiders booth to learn about our membership program and get a complimentary gift if you sign up at LA Conference. Already an Insider? Head to the booth to pick up your free membership merch.

Other Need-To-Knows

There are no charging stations on-site, so please come prepared with a fully charged phone or a charger with extra juice to be set up for success all day.  

Parents’ Room

We have a dedicated parents’ room for breastfeeding, pumping, and feeding. 

Need Further Help? 

If you need assistance, we’re happy to help. Please email hello@createcultivate.com ahead of the event with any needs that you have on-site so we can assist with any additional accomodations before the event.

More Questions?

Please visit our FAQs page for more information about the event.

Stay Connected

Follow along at @createcultivate and use the hashtag #createcultivatela to share your highlights from the day!

Tinx On Embracing the Unknown and Navigating Career Paths in Your Twenties

Before Christina Najjar, known to her 1.5 million TikTok followers and nearly 550,000-strong Instagram community as “Tinx,” became the creator and influencer she is today, she was a twenty-something-year-old Stanford grad dealing with uncertainty and dissatisfaction in her career.

“I was so lost [in my twenties],” shares Najjar on the latest episode of WorkParty. Now 32, the social media star, podcast host of It’s Me, Tinx, and author of her newly released book, The Shift: Change Your Perspective, Not Yourself, describes the often glamorized decade as a time of self-doubt with high highs and low lows. “It was very scatterbrained, very spiral-y,” she says. “It was a far cry from what I thought my twenties were going to be.”

After graduating from college, Najjar went on to work in retail management for Gap Inc. for three years at the company’s headquarters in San Francisco. “I always thought I wanted to be in retail or fashion, and it was really difficult for me,” she says. “I had a hard time; I wasn't good at my job; I felt stressed all the time. I was just so confused because I had put all my hopes on this career and then it was not what I thought it was.”

Najjar then began working for Poshmark, a social marketplace to sell new and secondhand fashion, but encountered the same lack of fulfillment and purpose in her career. “I didn't feel like I was doing a good job,” she confesses. Her frankness and refreshing openness on the topic is exactly what brought her notoriety and a loyal following on social media.

“I learned a lot in both [roles],” she says. “That's the thing: Even if you're not in a job you love, you can always take something and learn from it." Eventually, Najjar pivoted and went on to pursue a master’s in fashion journalism at Parsons in New York City; after which she began freelance writing.

Then, during the pandemic, like many, she found herself unemployed, which is when she decided to download TikTok for the first time under the name “Tinx.” Creating content and building an online community gave her the fulfillment she had been yearning for. Her candid conversation and advice on everything from mental health to relationships (plus comical skits and bits on rich moms) earned her the title of “TikTok’s older sister.” 

Though her previous jobs felt like misdirections at the time, she says that her early work experiences informed the incredibly successful career she has today—Najjar reportedly earned $11 million in 2022 alone. It's a lesson that she believes could be true for anyone navigating their careers and looking to take that next step.

Tune into the latest episode of WorkParty with Jaclyn Johnson where Tinx dives into dating and relationships, why your twenties aren’t all it’s marketed to be, and why everyone needs to “double down” on friendships.

How a Business Therapist Helped the Founders of Clearstem Scale Their Company

Many have sought therapy outside of the office, but have you ever thought about bringing a therapist into the workplace? When you consider the nuances of starting a business, from managing finances to finalizing product formulas, creating marketing strategies, and supervising a team (no matter how big or small), the concept of bringing a third party onboard to help employees meet personal and team goals and offer guidance on how to enhance individual work styles may not seem far-fetched. 

Communication happens at every stage of running a business, and how you effectively communicate through the ups and downs of operating a business can impact the overall success of your company, as well as the mental health of employees. Forty-two percent of people have suffered from burnout, stress and fatigue as a result of communication issues in their business, according to a recent survey from Project Co., a project management software company. 

For Clearstem founders Kayleigh Christina and Danielle Gronich, bringing in a therapist was paramount, especially during the early stages of bootstrapping and scaling their non-toxic skin-care company—lauded for its revolutionary line of stem cell products combating acne, scarring, and aging.

“When [Kayleigh] moved to LA [from San Diego], we were at a point in the company where things were starting to get really real,” says Gronich, on the latest episode of WorkParty. “The checks we were writing were a lot bigger, the decisions we were making were a lot more consequential, and we didn’t have a lot of the foundational understanding of how each other communicates to bridge the gap with the distance and the added pressure.” 

To help facilitate effective communication through the stresses and tribulations of scaling a business, the pair brought on a therapist and executive coach to walk them through their core values exercises, three-year plan, and “all the other things you do when you are serious about the trajectory of your company,” says Gronich. 

Now on retainer for three years and counting, the therapist even helps their team if there’s anything they need to “clean up,” such as if a conversation didn’t go smoothly or if an employee didn’t quite understand something during a review. “We have him there to neutralize and elevate all conversations and discrepancies when they arise,” says Gronich.  

Christina also points out that a lot of founders aren’t trained in leadership and management before starting a business. “Both of us didn’t come from some senior level management position where we’re running another company and then come over,” she says. “We’re figuring this out for the first time.” Learning how to make employees feel supported and appreciated, but also challenged and accountable, has pushed the duo to learn a different style of communication.

“Our team is growing beautifully—they get along and the communication is great,” says Christina. “When there’s little bumps, our team knows how to handle it, and they know they have the resources and support to handle it at the same time. We really get to go through all the struggles together, and even better, celebrate all the wins.”

Tune into WorkParty to learn more about how Christina and Gronich bootstrapped their business, why they lead an education-first model with consumers, and how they grew a strong online community as a consumer packaged goods (CPG) brand.

Helen Yin on Taking Asian Tea Culture From the Teahouse to the Bathhouse

Learning to embrace and highlight your culture as a business owner is a deeply personal and beautiful choice—but it takes courage. As the daughter of immigrant parents (my mother is from Jamaica), I’ve seen how assimilating into white American culture can be a form of protection for many people of color, and this expands into entrepreneurship as well. 

For this reason, some founders may feel the need to hide their culture when it comes to their businesses because of the once true idea that people only go with what they know or, in this case, purchase items and patronize businesses that are familiar to them. 

Times are changing, though, and people from nations around the world are making the choice to share aspects of their culture through entrepreneurship, believing that the right community will find them. There’s beauty, joy, knowledge, and power in remembering where you came from and sharing with others, which is exactly what Helen Yin did to grow Inoki Bathhouse, a company that makes tea baths curated around the experience of bathing in different natural environs. For example, Yin says her Mountain Fog Bathhouse is based on what bathing in soft, white fog on a mountain covered by wildflowers would smell like.

Like so many first-time entrepreneurs, Yin never planned on becoming a business owner. Her mother owned a convenience store in Canada when she was growing up, and the long hours (15-plus, seven days a week), lack of established family time, and constant self-sacrificing she witnessed her mother do for the sake of her business gave Yin a distaste for being her own boss. 

“I watched her work tirelessly for 25 years running that convenience store,” says Yin. “She rarely shut the store down—even when she was sick—she never prioritized her well-being; she only worked. I, unfortunately, adopted a similar work style when I graduated [from college and got a job]. There would be weeks where I didn’t even step outside. This became amplified in the pandemic when I never had a reason to leave my house or stop working. This was when I started experiencing insomnia and bouts of depression.”

During those dark times, Yin says she found herself holding onto a specific memory of her grandfather to get through.

“When I was at my lowest emotional and mental state, I decided to take a bath for the first time in weeks,” she says. “I decided to boil a large pot of fragrant jasmine pearls tea and pour it in my bath because it reminded me of my childhood with my grandpa who constantly drank this tea. It was completely different from any bath experience I’ve ever had. The bath didn’t smell artificial like a bath bomb or soap-based product, the sweet scent of tea unfolded over time—it was more and more enjoyable the longer I stayed—and my skin felt soft and nourished after. Best of all, it brought me a sense of peace I hadn’t had in a long time.” 

It was Yin’s first time bathing in tea, but she says she knew she didn’t want it to be her last. “After searching the web and not being able to find any tea-based bath products, I decided at that moment I wanted to start a company bringing imaginative bathhouse experiences to people using intentional ingredients,” she says. 

The concept behind Inoki Bathhouse

“I would have never thought to put tea in my bath if I hadn’t grown up surrounded by the sweet, fragrant scent of tea because of my grandfather,” Yin says. “He loved tea and helped me appreciate it as a young girl. It wasn’t until I was older, after he passed away, that I was able to understand and explore China’s tea culture.” 

During her early 20s, Yin took solo backpacking trips to bathhouses and teahouses across Asia (Japan, China, Korea, Malaysia, Thailand, and Vietnam, specifically). Though she didn’t realize it at the time, those sojourns would become the building blocks for what would eventually become her business concept. 

Inoki Bathhouse is a celebration of bath cultures across the world, starting with China’s medicinal herbal baths to Japan’s onsens, Korea’s jjimjilbangs, Morroco’s hammams, and many more. In China, medicinal baths started as an ancient tradition for the wealthy and royalty. They were used for two main purposes: To target specific needs, such as colds, fevers, skin infections, appetite issues, beauty treatment, etc., as well as for deep relaxation. 

The philosophy was that the herbal blend could be absorbed through the individual’s skin and respiratory system. Both systems worked together to activate the healing properties inside the body and the individual would be left feeling healthier and more rested. 

Bridging one generation to the next

Sometimes, when the appreciation of someone’s culture meets their professional aspirations, their business can become a love letter to a specific person (or group of people). 

For Helen, Inoki Bathhouse is a love letter to her future children. “It’s to remind them to put their mental well-being first,” she says. “I hope to show them how beautiful it is to slow down and enjoy life, to savor the moments, and to take time for ourselves. This is my mission with Inoki Bathhouse.”

Shayna Condé

Tiffany Yu on How Disability Accessibility Can Boost Business Success

After a traumatic car accident at age nine that left her with nerve damage, which limits the use of her right arm, Tiffany Yu has been on a fervent mission to change the conversation around disability, including in the world of business. It’s why she founded her company Diversability, which is led entirely by people with disabilities.

Originally conceived as a student club at her alma mater, Georgetown University, Diversability has evolved into an award-winning social enterprise with a network of over 80,000 people. The company aims to elevate disability pride through community, visibility, and allyship. 

“I couldn’t find a place where I fit, so I created it,” shares Yu on the latest episode of WorkParty. Prior to starting her own company, Yu worked for Goldman Sachs, Bloomberg, and Sean “Diddy” Combs’ Revolt Media and TV. “My whole life up until now has just been open to opportunity,” she adds.

Much of Yu’s advocacy includes promoting the power of inclusion and disability accessibility in business. “There’s so much disabled talent out there,” she says, while also pointing to the massive consumer base that companies ought to tap into. The most recent data shows that up to 1 in 4 adults in the U.S. have some type of disability, according to the CDC. That equates to 27 percent of adults in the nation—all with unique perspectives, talents, and purchasing power who have the potential to drive substantial business growth. 

“We are your consumers,” says Yu. “We have money, but who also has money? Our friends and family. If we love your brand, we’re going to go out and evangelize your brand as well and then that’s going to have that trickle out effect.”

The proof is in the numbers: Companies that prioritize disability inclusion and accessibility achieve on average 28 percent higher revenue, double the net income, and 30 percent higher profit margins, according to a report by the global professional services company Accenture

When asked how companies can start thinking about disability accessibility, Yu notes that it starts with giving people with disabilities seats at the table and having the right people in the room. “When you hire disabled people into your company, we can help you think of innovative ideas or things you haven’t thought about before that can open up your brand or whatever you’re building to new audiences,” says Yu. If you aren’t in a position to be able to hire, Yu suggests bringing in a focus group, especially for direct-to-consumer companies. 

Tune into Tiffany Yu’s episode of WorkParty where host Jaclyn Johnson learns more about her journey through adversity, building a community based business, and empowering others in the disabled community today.

60 Percent of Moms Polled Are Interested in Entrepreneurship, According to New Survey

After more than three years of living in a pandemic, this May, the World Health Organization officially declared an end to the Covid-19 emergency, closing the book on a tumultuous, dark period in history. It's still unclear what the full, long-term effects of the global health crisis will be, but thanks to a recent survey by Shopify, we do know that one of its major impacts so far is a rising inclination toward entrepreneurship among women with children.

One in six moms are now interested in starting a business (and 60 percent of women with children are exploring entrepreneurship of some kind), according to the report. In 2021, 49 percent of new business owners were women, up from 29 percent before the pandemic, according to survey data from Gusto (though it didn't indicate what fraction of them were also parents). The software company notes that the surge in entrepreneurship is directly correlated to pandemic-induced disruptions.

It's no secret that women in the workforce—especially those with children—were significantly (and disproportionately) impacted by the pandemic. Over 2.3 million women left the U.S. labor force between February 2020 and February 2021, as documented by the National Women’s Law Center. Additionally, one in three mothers considered downshifting their careers or leaving the workforce entirely due to Covid-19, with many pointing to childcare responsibilities as the primary reason, according to a 2020 report from LeanIn.Org and McKinsey & Company. The results are staggering, yet not surprising. With widespread school and daycare closures, as well as social distancing ruling out the option for caretakers, working parents were forced to juggle jobs, childcare, and, in many cases, homeschooling at various points over the past few years.

As they say, necessity is the mother of invention, and while it’s unclear exactly what's behind the growing interest in entrepreneurship among women with children, needing to figure out a way to earn a living while full-time parenting—plus a desire for greater flexibility and control than corporate America offers—may have something to do it with.

Furthermore, Heidi K. Gardner, PhD, former professor at Harvard Business School, points to a number of factors that could also be driving this interest in self-employment among mothers, including more opportunities for women in male-dominated fields like tech and healthcare, a shift in priorities resulting from the pandemic, and new digital tools, such as Canva and social media, that not only provide free design and marketing services, but also reduce the barriers to selling a product or service. 

“What is particularly significant is that you don’t need to leave home to use them,” says Gardner, author of Smarter Collaboration, A New Approach to Breaking Down Barriers and Transforming Work. She also notes the sheer access to potential customers all over the world through the internet as another element making entrepreneurship a more viable option in general. “It’s easier now to have a bigger impact with what you're doing. It's certainly giving the opportunity for stay-at-home parents to have professional roles and identities.”  

While there have certainly always been moms who've owned businesses, there has never been a time in history where entrepreneurship was as accessible, according to Gardner. “The digital capabilities that exist today are unprecedented,” she says.

The most recent data shows that 42 percent of all U.S. businesses are owned by women, and generate approximately $1.8 trillion per year in revenue, according to the 2019 State of Women-Owned Businesses Report commissioned by American Express. Undoubtedly, this number has changed significantly since the days of the pandemic, and the Shopify survey certainly speaks to that.

“It will be interesting to see how this trend plays out,” says Gardner. We already have an idea of what a world with more mompreneurs in it will look like, thanks to the number of mothers who have launched businesses in the past three years.

Below, three female entrepreneurs and moms who started or scaled their businesses during the pandemic share the realities of running a business in this post-pandemic era, the tools they use to streamline their daily lives, and their wellness routines to stay grounded.

1. Babba Rivera

The New York-based founder and CEO of Ceremonia—now the first Latina-owned hair care brand carried at Sephora—launched her sustainably focused company at the height of the pandemic while pregnant with her first child. Since then, the Forbes 30 under 30 alum has become a mother of two, raised $10 million in a Series A funding round, and debuted the brand’s first fragrance this May.

Create & Cultivate: Take us through your experience launching a business—while pregnant—in 2020?

Babba Rivera: If I were ever to pick a time in life, I wouldn’t have intentionally picked a global pandemic. I was running a brand agency at the time [bybabba] and trying to fundraise for Ceremonia. It was going well until the world collapsed and suddenly a lot of people who confirmed their pre-seed investments were starting to subtract and hold their cash. I was sitting there with two challenging companies, a big belly, and a global pandemic. It forced me to decide where I wanted to put my energy because I couldn’t sustain both. Ultimately, Ceremonia is where my heart was and I made the difficult decision to fold the agency. 

CC: How did these early hurdles affect your approach with Ceremonia?

BR: It forced me to do a lot of research and get super clear around product and brand positioning. The beauty space is really crowded, so we had to think: How were we going to be different? When you are pitching, it’s all in the potential. I had to be much more rigid around who we are going to be in this crowded space, so we really had to foolproof our business model.

CC: How did you adjust work-wise when your first baby arrived? 

BR: I was so deep in the weeds with Ceremonia when my first baby arrived that I had to set up a structure from the get-go. In the early days, I was working from home, and that was a huge contributing factor in being able to do what I do. I was able to breastfeed my baby and launch and build a business, so I’m really grateful for that sort of shift in the workforce. I had a night nurse which helped me prioritize my sleep. I could be alert and ready to go during the day.

CC: Lessons you’ve learned from motherhood that have impacted your business?

BR: I work with a lot of moms now in my company—mothers just have this super power of getting things done and cutting through the bullshit. We know that time is of the essence, so there’s very little ambiguity. On the flip side, what I bring from work to motherhood is a lot of the system thinking—trying to be more proactive with anticipating “problems” before they become problems and also bringing the communication skills. 

CC: What makes entrepreneurship more achievable for moms today?

BR: Working from home can drive a lot of productivity so there is a lot of flexibility on that from investors. We’re seeing a lot of cool moms starting really cool things, and seeing them get funding—it’s always easier when there is someone else to point to that has a similar story. Mothers are also some of the biggest spenders online, so we know the consumer better than anyone else. There’s a lot of reasons why moms should enter the space of entrepreneurship. 

CC: Tools to streamline your workflow?

BR: I put everything in my calendar—my husband and I even have a shared calendar. I also try to separate internal vs. external communication. Internal team communication happens on Slack and my email is more external, so then I know to prioritize Slack when I’m in a time crunch.

CC: Advice for other aspiring mompreneurs? 

BR: The reality is that a business does not get built in the little pockets of nap time. It doesn’t happen just when you feel super inspired, and when the kids are perfectly aligned and happy and smiley. You have to carve out the space consistently.

CC: Self-care or wellness routines that help you stay grounded? 

BR: Pilates and yoga—I feel like it keeps me sane. At night, I listen to peaceful piano music, apply our Aceite de Moska scalp oil, and give myself a little scalp massage. Sometimes I put on a face mask. It’s just that intentional moment of pausing and doing something for me before going to bed.

2. Nyakio Grieco

The serial entrepreneur and mother of two founded Nyakio Beauty in 2002 (which was acquired by Unilever) and has since gone on to launch Thirteen Lune (an e-commerce platform supporting Black- and-Brown-owned beauty brands) in 2020—it just opened its first brick-and-mortar in Los Angeles and is set to expand its beauty offerings into 600 JC Penny locations—and Relevant: Your Skin Seen (an inclusive skin-care brand that debuted in 2022).

CC: With three businesses under your belt, how has becoming a founder and a parent not only been achievable, but sustainable?  

Nyakio Grieco: As a working mom, I understood the importance of representing and serving a diverse community. I recognized an unmet need in the beauty industry and knew the potential I had to create a solution. I felt empowered to take on the challenges. Also, the sheer joy of seeing my children be proud of what I’ve accomplished and see a roadmap of what they can achieve for themselves—that makes motherhood and entrepreneurship feel entirely sustainable. I think it's important to have a growth mindset, a supportive network, and a clear vision of what you want to achieve.

CC: What has motherhood taught you about business and vice versa? 

NG: Being a mother, I've had to learn to be patient and flexible and to adapt quickly to changing circumstances. In business, I've applied these same skills to stay nimble and adjust my strategy when necessary, especially in response to unexpected challenges. Entrepreneurship taught me the value of perseverance and resilience. There have been many times when things haven't gone according to plan or when I've faced setbacks or obstacles, but I've learned to keep pushing forward and stay focused on my goals. This mindset has definitely influenced my motherhood journey.

CC: Biggest challenges for aspiring entrepreneurs today? 

NG: These are really frenetic times and so much is unknown. Most industries are in a cycle of change. One of the biggest obstacles to overcome is always capital. Marketing, retail, production, staff—it all takes capital. With my first brand Nyakio Beauty, I had to essentially "re-launch" the brand multiple times. I had to redirect, find new partners, sometimes shut down a project and take a step back before moving forward again. I even had to support myself and the business by creating other avenues for revenue. I would work two to three jobs sometimes, doing whatever I could do to bring my vision to life. There were always friends and family supporting me though, and I think the community of support has only grown in the past years, and there’s people to support new entrepreneurs as they learn.

CC: Best tools for mothers looking to start a business? 

NG: A community is one of the best tools and support you can have for your business. My friends and family have shown me a lot of encouragement and because of that community, I’ve been empowered to navigate every step and continue moving forward. It gave me a place to fall back on and try again.  

CC: Self-care or wellness routines that help you stay grounded? 

NG: I really love meditation and clearing my space. I use sage and palo santo, and will use my crystals to really set the vibe. It’s important to go easy on yourself and find power in saying no. 

CC: Any women who inspired you that made you feel it was possible to do both? 

NG: My grandmother was a huge inspiration to me. She was a coffee farmer in Kenya and taught me how to make an organic coffee scrub from scratch. My mom was always practicing the same sort of rituals that she grew up with. She has and always will be my mentor. 

3. Karen Young

The Brooklyn-based founder and CEO initially launched her company (formerly known as Oui Shave) in 2017 with a safety razor and $1,500 in her pocket. During the pandemic, she not only rebranded to Oui the People and introduced a body care line, but she also became a mother. Last year, Young became one of under 100 Black women to raise more than $1 million in venture funding.

CC: How did you muster the courage to expand in 2020, and have the tenacity to maintain it?

Karen Young: With regards to the courage, a lot of running a business is market conditions. There’s obviously all the internal things such as planning, strategy, and getting the right people in place, but a good amount of it does entail luck and market conditions. A lot of direct-to-consumer businesses in 2020 really experienced tailwinds of everyone shopping in droves online. Second, we were obviously selling a razor when most people couldn’t go out and get their typical hair removal services. Third part was a focus on businesses owned by people of color. All of these things really came together and gave us quite a bit of tailwinds to introduce and expand upon body care. It had been on our roadmap for such a long time.

CC: How has motherhood influenced your career journey?

KY: Time is different now. I am laser-focused on the things that move the needle, finding the right team to support me in the journey, and the growth and trajectory of the business. I used to obsess over the business 24/7 (it’s always your first baby, right?). Now, I try to protect my time. I find that when I am really engaged with my son on the weekends and then get up on Monday morning, the ideas are flowing a little bit more and that’s because when you’re just fixated on it, you actually can’t see above and beyond. You can’t rise up and kind of see what’s happening.

CC: What does your entrepreneurial journey mean for you as a mother?

KY: There are very rigid parameters that have been set on women that say we cannot be loving, kind, available moms and partners, while also building really powerful, successful businesses. I think my son will come to adulthood and to a world where he will bring his own perception of what women are capable of. [Growing up with a loving mom who runs a business] will be the foundation of that perception. I think of every mom I know who is kicking ass and doing exactly that type of thing. It means that we’re going to bring more people—men, women, and all gender identities, to this idea that the old [ways] are just that—they’re old. This is what it can look like.

CC: What factors are likely influencing a rising interest in entrepreneurship among moms today? 

KY: I think about the weight that was put on parents to figure out both childcare and working over the past few years—and we know that there’s always going to be a little bit more weight placed on women. I think that’s probably a push back against that experience and maybe a desire for more autonomy. We also know that when women launch ventures, they are largely successful and maybe, in part, we have to balance quite a bit more and that includes how we use our time and the people who we put around us to help us succeed. I think those are sort of the tailwinds behind this particular movement. 

CC: Best tools for mothers looking to start a business? 

KY: I am still very much a note taker. I just have to lay it all out. I use the notes app on my phone, and I create a bullet point checklist and knock things off as I go. You just have to understand how your mind works and lean into that. 

CC: Self-care or wellness routines that help you stay grounded?

KY: What I have leaned into though is heavily prioritizing my sleep. There is nothing in the world that will help you understand how significant sleep is to the general function and excellence of the human body than those first two months to a year postpartum. I try to have a very specific cut-off where I’m thinking about or talking about work. After about 7 or 8 o’clock at night it actually moves into my dreams and my brain thinks there’s still something to solve. 

CC: Any women who inspire you or make you feel it's possible to do both? 

KY: A very good friend of mine is Eliza Blank, the founder of The Sill. She was one of my first examples of a mom who was also managing a team and growing and scaling a company. I’m really lucky to know a number of these women. There’s a larger conversation here around this ridiculous idea that women can’t get it done and can’t live in these multiple planes of existence at the same time that a man or anyone else could. We can and we can actually do better, and often run circles around other folks because the level of caring for someone, nurturing them, and the emotional labor of consistently carrying another’s experience and success in the world, that is very much like the feeling of running a company. I just think that we have been really undersold in our capabilities. 

Julie Bowen on Creating a Brand That Attracts Both Moms and Teens

When actress Julie Bowen started chatting with former Condé Nast exec and fellow mom Jill Biren three years ago, the pair bonded over a comical, yet relatable truth: Their tween boys were starting to stink. Bowen—otherwise known as everyone’s favorite TV mom who plays Claire Dunphy on 11 seasons of Modern Family for which she scored two Emmy Awards—found that her twin boys, now 14, and eldest son,16, were using various body care products, yet “coming out of the bathroom dirtier than when they went in,” she shares on the latest episode of WorkParty

For Bowen, the lack of products on the market for her boys that focus on natural ingredients, while offering a light, fresh fragrance, felt like a white space. She points to the overwhelming scent of napalm and unfavorable chemical ingredients that comprise some popular men’s care products today (which she chooses not to name), and cheekily adds that they “basically promise sex and money” in their marketing campaigns. To fill this hole in the market, Bowen and Biren decided to create a product line of their own.

Today, the concept has evolved into JB Skrub (aptly named for the founders’ initials), a vegan, cruelty-free body wash and skin-care brand for pre-teens and teens. Launched in January 2023 without any outside investors, the company offers a range of body spray, body wash, moisturizer, face wash, and facial toner pads. For the founders, creating the right product was only half the battle; the second biggest focus was ideating a dual marketing strategy that could attract both moms (“the ones with the wallets,” she says) and the kids who are the target consumers.

“[For moms], we wanted to make sure the products were clean and botanical, and dermatologist and pediatrician approved. We wanted the kids to see the bottle and say, ‘That’s cool. I want that,’” says Bowen. The result is fun, vibrant packaging that certainly stands out on the shelves in bright orange, blue, green, and yellow. (It’s also sustainably focused and made from post-consumer recycled plastic.) Even the text catches one’s attention with Bowen’s homegrown motto that reads: “Pits, Nuts, and Butts”—a candid reminder she would give her own sons before taking a shower. The informative humor speaks to both teens and moms.

Of course, having the backing of a big-name Hollywood star brings brand recognition in and of itself, and certainly helps in creating a customer base on social media (Bowen currently has 1.7 million Instagram followers). On the advice of her unofficial focus group—her sons—the brand has also turned to TikTok to attract Gen Z. TikTok has established itself among one of the top online platforms for U.S. teens, ages 13 to 17, according to a recent report from Pew Research Center.

“Through trial and error, we discovered that kids don’t like something that feels really expensive or that’s trying to sell them something. They want something that feels really organic—like me standing there with a sign talking to Harry Styles will get 10 million views, and that was just for funsies. Luckily, for marketing, there is trial and error. We see what hits,” says Bowen.

Tune into Bowen’s episode of WorkParty for more intel on the trials and errors of product creation and marketing, building community and engagement on social media, and future plans for the brand. (Hint: They have Target and Sephora in mind.)

9 Signs It's Time to Diversify Your Business' Revenue Streams

As a founder, diversifying your revenue streams has quickly turned into a non-negotiable for the health and longevity of your business. Between the Covid-19 pandemic, recent economic downturns, and general ebbs and flows of market fluctuations, the journey of an entrepreneur is far too unpredictable to not be exploring all potential channels for profit earning.

Diversification also allows you to test out different business models and strategies, identify the most profitable ones for your business, grow your customer base, and manage your cash flow better—while reducing the risk of losing all your revenue in case of an unexpected downturn.

If you’ve been considering how to mix up your business’ revenue streams but aren’t sure where to start, here are the nine signs female entrepreneurs say helped them figure it out.

1. You’ve tapped out your existing sources of income

Not being able to meet your sales goals with your existing revenue streams is a surefire sign that it’s time to diversify, says Frenchie Ferenczi, founder of the boutique consulting firm Frenchie Ferenczi Strategies. When it happened to her, she decided to expand her product range. “I found that my clients could benefit from more accountability and support, and I had more to give,” she says. “This led to me launching a six-month strategy implementation program to hold business owners accountable to the hardest part of creating a strategy—doing it.”

Her best advice to any entrepreneur looking to diversify? "Go deep, not wide," she says. What can you add to your product or offer suite that your existing customers can't say no to? Make that!

2. You have under-utilized capital at your disposal

Say business is booming or you find yourself with surplus of cash flowing in that you haven’t figured out what to do with yet. Letting it sit idle isn’t ideal. “Oftentimes [as entrepreneurs], we are so deep in building that we don’t take a holistic step back to actually map resources and capacity, identify under-utilized capital, and then leverage it to create new revenue streams,” says Julia Zhou, head of ventures at tech-focused trading company AlphaLab Capital.

After being a trading company for five years, Zhour says AlphaLab realized that it had a lot of capital that wasn’t being actively traded and that could be locked up for longer periods of time. “We also identified the fact that we had built up other strong internal capacities like technical recruiting and product launches,” she says. “After we assessed what these could be combined to create, we launched our VC fund, which utilized all of these diverse aspects.”

3. Business isn’t as busy as it used to be

A slow consulting season at the end of 2021 signaled to Adebukola Ajao, founder of BDY CONSULT, that it was time to expand her offerings to attract new business. "I created a flowchart with my marketing expertise at the center," she says. "From there, I reimagined ways I could use that hard skill—I can teach; I can work with small businesses; and I can speak about marketing."

Carrie Melissa Jones, founder and CEO of Carrie Melissa Jones, LLC, experienced a similar pull to expand her offerings when her inbound sales pipeline came to a halt. She took the opportunity to launch a robust survey and customer discovery interviews. “This research quickly revealed the need for a new offering for a customer we had never served before,” she says. She’s since launched a targeted training program that directly caters to the needs of this specific customer profile.

4. You've maxed out the number of clients you can take on

There are only so many hours in the work day, and if you find yourself at the point where you're not able to grow your service-based business by taking on new clients, it may be time to find new sources of revenue that don't require you being hands-on to operate. Liane Agbi, founder and CEO of Beautifuli Digital, knew it was time to reevaluate her offerings when she no longer had the bandwidth to support everyone who reached out to her.

“I strategically reviewed what questions I often got asked by my ideal clients and recreated more productized services that were repeatable and impactful,” she says. Now, Agbi has the opportunity to help more women than ever before, has even doubled her monthly revenue, and created more stability in her business.

5. Clients are requesting services you don’t already provide

What had the potential to become a competitive situation ultimately became a way for Emily Merrell and Lexie Smith, former direct competitors turned co-founders of Ready Set Coach, to diversify their revenue streams in a creative way: After continuously finding themselves in the position where a business owner would want to work with them separately, they decided to join forces and combine their skill sets to serve an even greater customer base.

Their advice? Both Merrel and Smith agree that always keeping an open mind, seeing challenges as potential opportunities, and giving yourself and your business space to evolve offerings as the market evolves too is your best bet.

Sydney Sherman de Arenas, founder and CEO of Admin Boutique, had a similar opportunity.  When her administrative assistant clients were requesting marking services, she decided to lean into the opportunity and expand the services her company offered.. One word of caution: “It is important to note that we had a handle on the original services the business offered and adding in new services wasn't going to take away from our old service,” she notes.

Bottom line: Don’t shy away from new opportunities, but be strategic and ensure you’re not doing a disservice to your existing customer base and business model. 

6. Business is consistent, steady, and optimized

The luxury of steady business is also an indicator that you may be ready to intentionally diversify your revenue streams. “I would say that it's very much worth it once you get your main product systemized,” says Rachel Rofe, founder of CustomHappy, a product fulfillment company for mugs and personalized gifts. “I love to get one product out and working and in a system before introducing another thing.”

Julie Shen, founder of the advisory and consultancy firm Springstead, agrees. “The new opportunities should pivot your business into areas that are complementary and adjacent so you can leverage your existing foundation and operations,” she advises.

If business is going well, and you’re thinking of adding something new to the mix, consider the approach Jessica Alderson, co-founder and CEO of the dating app So Syncd, has taken: “I would suggest running a small test first to try to gauge what kind of revenue you can expect and to get an idea of what it will require to build and maintain this additional source of income,” she says.

7. You’re posing a lot of “what if?” questions

Sometimes, deciding to diversify simply comes down to the curiosity and excitement of trying something new. Take choreographer and consultant Katherine Hill for example. After leaving her management consulting role to pursue her passion for choreography, she experienced momentum that led her to consider whether others in corporate roles felt stunted in their jobs. She began asking herself questions such as: "I pretty much understand how to do X. Now, what if we...?" or “Wouldn't it be awesome to...?"

Intentionally asking those questions led her to choreographing for elite athletes, as well as creating GOE Spray, an all-natural deodorizing spray for athletic gear. Mastering the art of diving in, enjoying the learning process, and often asking, “What if…?” has propelled Hill into an impressive and eclectic career.

8. You see opportunity with a new audience

Staying connected to new audiences—specifically, new generations that have the power to influence the economy—is the strategy Elizabeth Galbut, co-founder of SoGal Ventures, has harnessed to know when and how to diversify revenue streams.

“After noticing how open the current generation is to talking about topics that are generally considered taboo, I began to further diversify my portfolio with these topics in mind,” she explains. The results? She began investing in diversely founded companies, mental health businesses, menstruation startups, and more, setting SoGal Ventures apart in the VC world as a breath of fresh air.

9. People keep coming to you for advice

Allowing others to “pick your brain” can be a powerful way to pay it forward, and it can also be an impactful opportunity to diversify your income, as Caley Adams, founder of the design studio Wildes District, discovered for herself after noticing how often her company was providing advice, visual design suggestions, and audits for free. “We realized that there's so much value in the insights and advice we give,” she reflects. Now, Adams and her team proactively offer “design audit” packages for those clients who may benefit from receiving targeted advice on specific areas that can be improved upon.

Annie Franceschi, founder of the branding agency and consulting firm Greatest Story Creative, also turned those “pick your brain” requests into new revenue streams, including business coaching, VIP experiences, a group program, and even a book. Her advice for effectively and sustainably adding more to your mix? “Create smart offers that make sense, ones that sit at the intersection between what they want, what you'd actually love to do for them, and a structure that'll be profitable for you," she says.

To try this approach yourself, Lis Best, founder of the professional development community Girls Club Collective, recommends considering whether there's a question, problem, or opportunity that you keep being asked about and that you could help your clients solve in a different way. Once you're identified a potential new product or service, here's her pro tip: “Consider whether there is a relatively low-stakes way to experiment with offering something new and seeing how it goes."

This article is written by Gesche Haas, founder and CEO of Dreamers & Doers, an award-winning community that amplifies extraordinary women entrepreneurs and leaders through PR, authentic connections, and high-impact resources.

How 3 Trainers Leverage Technology To Expand Reach and Deepen Connections With Clients

Digital fitness has changed how we stay healthy—from how we get our heart rates up when we exercise to how we slow them down as we catch some ZZZs. In addition to making things easier for customers, this pivot from fitness belonging solely in posh city studios to literally anywhere there’s Wi-Fi reception has helped trainers and entrepreneurs expand their reach and find new ways to interact with their clients.

“By keeping training virtual, people still get the same workout they would in person,” says founder and fitness trainer Allegra Paris. “With lower price points, I’ve been able to reach more people and make fitness more attainable to someone like the mom who just had a baby and can’t get to a class.” 

This expansion of reach has created a big boom in the fitness industry. Market segment projections estimate that digital fitness will reach $19.30 billion in 2023, according to Statista, and revenue is estimated to grow another 6.49 percent by 2027. Prior to 2020, the market was just hitting $11 billion and, in just three years, has nearly doubled its massive reach. 

How are trainers capitalizing on the technology at hand to prioritize their clients and have their fitness content go further? We talked to three trainers to find out just that—keep scrolling for their insights.

Allegra Paris

Armed with a business degree, Paris decided that she could combine her education with her interests to become a fitness instructor. She was on the fly from New York to Miami to Los Angeles to train her clients, but when COVID-19 hit, she took her personal training virtual and scaled her business up. “Going virtual gave me my physical health back,” Paris says. “I was running around New York City, going from client to client, trying to fit everyone in. Now, I am able to get workouts to more people and virtual training allows me to have a lower price point for everyone.”

Today, clients can do her beloved sculpting workouts and track their progress via her app. Still, Paris is excited to see the fitness tech industry continue to evolve and access new, cutting-edge features that can help her better track each client, like the ZOZOFIT 3D body scan app – used with the wearable ZOZOSUIT. “Previously, it might take a few months to really get to know a client and their needs, but new tech options like ZOZOFIT are changing the game,” she says. 

Tracking minute progress from the get-go can boost motivation and accountability early on and change the client’s mindset of what progress is, while showing Allegra real change in increments as small as ¼ inch. 

“This makes my job more efficient and productive as I am truly able to make sure my clients are progressing and seeing results,” Allegra says. 

Both the client and Allegra will also simultaneously utilize the hands-on app that features a precise 3D body scan for each user in less than two minutes, producing ten key body measurements. This eliminates both the human error of measuring and inaccurate scales, and allows clients to visualize goals in a new way. 

“I’ll be able to get information about my clients body fat and measurements that I might not have been able to accurately get before,” Allegra says. “This makes my job more efficient and productive as I am truly able to make sure my clients are progressing and seeing results.” 

Not to mention, the feeling both she and her clients will get from seeing those measurements change even if training remotely. Allegra says she is excited to accurately obtain this information, track it with each training, and be able to guarantee they'll see progress and results. The hyper-focused details make troubleshooting problem areas easier, leading to results from a motivated client. Starting a client in the suit from the get-go, she explains, is opening up a whole new chapter. 

“I am excited to start out a new client wearing the suit,” Paris says. “Now, I have to take a few months to fully get to know each client and fully understand them. Having this at the introductory is really cool.” 

While she grows her business and community, she will continue adding new and innovative ways to stay connected. “ I think everyone should have equal access to training,” she says.

Cleopatra Lee

Cleopatra Lee, trainer and founder of Cleopatra’s Army, is reshaping health and wellness for women of color. “What pushed me to create Cleopatra’s Army was growing up in Harlem, I noticed a lack of wellness initiatives,” she says. “There needed to be more well-rounded opportunities for people of color and especially women to focus on their own health. That is what really pushed me to start Cleopatra’s Army.” 

Lee found her footing in high school, posting her track outfits, and she extended this reach post-grad to further fitness. “If I can platform myself looking cute, I can use that attention and shift that focus to health and wellness.” Today, Lee says what motivates her is the community she has created. “It’s what keeps me going,” she says. “I get to spend a lot of time around a lot of different women with a common goal, and helping them reach their health and wellness goals motivates me.”

Her community is anchored in connection. They utilize accountability chats, the website forum, and even an Instagram chat to keep each other focused on their well-being. “Following up and checking on people is one of the most important parts of the business,” she says. “It lets them know you are there.” 

She plans to utilize the ZOZOFIT to take that interactive feature and connection to the next level.  “You can track even the body fat percentage along with the measurements,” she says, which helps her clients stay in tune with their goals. “​​Having access to the ZOZOFIT gives my clients direct access to monitor themselves without a Cleopatra’s Army trainer being present.”

Cleopatra’s Army is rooted in providing wellness opportunities for minority groups, and while the tech industry continues to evolve, high price tags can price some clients out. ZOZOFIT, however, democratizes fitness in new ways by offering precise, high-tech tools for under $100, a piece that aligns with Cleopatra’s values and with her training approach. 

“Cleopatra’s Army is dedicated to making wellness more accessible to minority groups, and accessibility requires affordability,” she says. “ZOZOFIT being well priced creates opportunities for more people to benefit from this new fitness/technology crossover.” 

Beyond the price point, the tech can also be utilized by anyone who has a phone, bringing fitness and training to their fingertips.“Our ‘Army Bratz’ will have access to new tech that can help them picture their fitness goals and share their progress,” Cleopatra says. And not to mention, the ZOZOFIT app comes with a free subscription and unlimited scans. As new fitness technology like ZOZOFIT and more help her provide new ways to reach her growing army, this is just the beginning. 

From apparel and workouts to forums and events, Lee and her army are changing the fitness industry. 

Sami Clarke

Sami Clarke, trainer and creator of FORM, an online digital fitness platform, describes her training style as relatable and tangible for those on the go. “When I moved to LA, I started playing with different workouts and finding my routine and my groove,” she says. “As I started to travel and talk to other women, we connected on finding the enjoyment of moving our bodies  and it not being a chore.” 

In 2016 when Instagram added the Stories feature to the platform, Clarke saw an opportunity to share insights into this movement-as-pleasure model. “I realized this was my time to share what I am passionate about, and I was passionate about really taking care of myself,” she says. She began by sharing her workouts, what she was eating, and what her day looked like—and it resonated with her followers. From there, she began curating 30-minute workouts for free on Instagram Live and YouTube.

As the pandemic sent everyone looking for ways to stay active while remaining apart, Clarke had a greater realization. She founded FORM after seeing the ease with which anyone could participate, modify, and use her workouts. “It is an inviting welcoming workout that is 30 minutes,” Clarke explains of the hybrid HIIT and Pilates workout. 

Looking ahead, Clarke is excited to continue to expand FORM. The brand just launched nutrition on its site and Clarke is continuing to look for ways to use technology to deepen her connection with her clients on the app and in forums. “I feel like the tech is allowing us to communicate with our audience and not feel far away,” she says. In the meantime, she is just excited to see how small actions can have huge impacts on the FORM community. 

Sharing Your Origin Story Is One of the Most Powerful Ways To Connect With Your Journey—These Future Summit Attendees Prove It With ORIGIN™ Spring Water

Do you remember the moment that defined your life's journey? Or rather, the moment that set you on a path that you never envisioned? These moments become a collection of stories that are important in defining who we are. For attendees at our Future Summit in Austin, Texas these moments came to life through a unique experience facilitated by Essie Golden, a Los Angeles-based body positivity advocate.

Throughout the day, attendees had the opportunity to connect with Golden in the ORIGIN™ Story pop-up, sponsored by ORIGIN™ Spring Water, and open up about their unique experiences. In turn, Golden created a custom piece of artwork that reflected each attendee’s story.

Despite coming from diverse backgrounds, each attendee shared a common thread of inspiration, highlighting moments of resilience and perseverance. From uprooting their lives every few years to move across the United States to breaking free from the mold of those that came before them, all found something that motivated them to push themselves beyond their limits and take risks to pursue what drives them.

ORIGIN™ Spring Water was uniquely positioned to help facilitate these stories because the brand has its own story of the journey it takes to be crafted for your table. Beginning at American springs where the water is responsibly sourced and ending in the hands of Americans across the country.

Scroll for stories from five attendees that prove there is power in sharing our experiences to not only inspire others, but to also give ourselves permission to trust in the stories we continue to create.

Create & Cultivate: Tell us a little bit about your origin story. What’s something that has made your experience unique?

Tanida Mullen (professional development trainer): Definitely my family. We moved to Texas because of the military. It was just the three of us, my mother and my father. Being in that type of community and always moving, you have to adapt very quickly and learn to meet people and make a home that's not necessarily home. It was really influential in how I built relationships.

Claire Heleniak (student and social media specialist): I lost four of my family members very close to each other. It puts everything into perspective. I've been really valuing that time with all of those people, and making sure they know that I care about them and that they matter.

Sonali Prabhu (photographer and content creator): I didn't realize that it was going to turn into what it did. I've always been a tech girly. I started on YouTube in 2013. I was like, wait, why can't I create? I can do this too.

Kiana Dietz (account manager and Etsy store owner): I’ve always tried to do multiple things. I’m proud that I’ve been able to stick with it. I moved to Austin, and I’ve met such an incredible group of people that inspire me.

Rachel Antone (artist and sales enablement manager): All of the twists and turns, and the fact that I’ve had to pivot. I thought I was going to be an artist, but I wanted to be more practical. I wanted to follow the pressures of what my parents were putting me under. I’m learning there are things in my past that I haven't really nurtured. The things that really make me who I am. I’m trying to revisit those things by integrating them into my current role.

So during this entire journey, what is something or someone that inspired the possibility for you to do what it is that you're doing now?

SP: Content creators that are my skin tone. Everyone can be a creator. [It] definitely inspires me to see people that are already doing it and thinking that I can get those same opportunities. I turn that into motivation, instead of jealousy.

KD: My biggest inspiration is definitely my mom. She’s my best friend. She’s so inspiring. She had an amazing job and decided to step away and start her own business. She’s such a go-getter.

RA: Being surrounded by people outside of my home was important. Breaking out of that and seeing people make the most of their lives by being creative or figuring out different ways to apply their gift. I learned from people in the real world, rather than staying close to what I knew.

What's the one piece of advice you would give your younger self?

TM: Just do it. Just keep going. That's something that continues to be a thread in everything I do. I'll just start it. We're gonna figure it out as we go along.

CH: You're just starting out. Nobody knows what they're doing. It’s okay. We’re all just winging it.

KD: Try not to get in your head about what others may think of you. You don’t have to fit a certain mold. I wish I took more risks when I was younger. I was too safe trying to do what other people expected of me.

RA: Don’t neglect the things you love because someone on the outside says it’s not useful—I was listening to a lot of people I trusted because I thought they knew more than me.

Tried and Tested Ways To Increase Sales That Don’t Involve Paid Ads

Starting a new business is hard work—we’re not going to pretend otherwise. But something that can make the process feel less gah-inducing is getting advice from people who’ve been exactly where you are. Welcome to View From the Inside, a new series where we’re sharing pro tips and best practices that’ve helped founders get their big ideas off the ground and take them to the next level.

Over the past few years, many entrepreneurs have focused their sales strategy on digital marketing and paid ads. In 2020, an estimated 76 percent of businesses used digital marketing tactics to reach new customers, up from 57 percent in 2019, according to Clutch's 2020 Small Business Digital Marketing Survey.

Of those, the report found that 44 percent of businesses used paid advertising, such as Google Ads and Facebook Ads, to reach new customers. Suffice it to say that relying heavily on social media and paid advertising is a common practice. But with these channels becoming increasingly saturated (not to mention expensive), you may be looking for advice on how to market without paid ads in order to increase sales in more creative and cost-efficient ways. 

You should know that plenty of small business owners find success without spending money of paid ads or social media, and these female entrepreneurs below, all of whom are members of the entrepreneurial community Dreamers & Doers, are proof there are other viable alternatives to quickly and effectively boost sales.

Whether utilizing search engine optimization (SEO)—only 63 percent of small businesses invest in SEO at the moment—building out a referral network, or donating gift bags to charity events, they’ve been able to drastically increase their sales, expand their customer base, and strengthen brand credibility, all without a single dollar spent on ads.

13 female entrepreneurs share their best advice for how to market without paid ads

Ankita Terrell, co-founder of My Founder Circle

I formed collaborations and built out a referral network. This helps me serve my audience more powerfully. When something is out of my wheelhouse, I refer the lead out, knowing they will be well-served and supported in their goals. Similarly, I've helped my referral partners see the gaps I can fill in serving their audience. I get almost 30 percent of my business through word-of-mouth referrals. It's powerful! 

Desiree Almodovar, founder of The Inlay

One of the most unconventional ways we've advised some clients to reach customers is through mailers. It sounds so dated, but we've seen clients have huge success with this, increasing sales by as much as 27 percent. 

Rachel Beider, CEO of PRESS Modern Massage

I have offered my existing customers small gift cards that say "$20 toward your next session" with a "to" and "from" section. Creating a special referral card for our clients has resulted in a steady increase in sales by expanding my customer base and creating brand loyalty.

Melissa Unsell-Smith, CEO of Catalytic Icon

Every 90 days, I re-evaluate my client's most pressing pain points. I spend a few hours perusing online forums or communities where my ideal clients are participating in conversations. I aggregate the data across platforms and use an AI summary tool to summarize comments and reviews. This is an exceptional way to modify my value proposition and to make offers that resonate with my ideal clients. I typically see a five percent to 11 percent increase in conversions each time I do this exercise.

Ari Krzyzek, CEO of Chykalophia

Through partnering with a local business incubator, I connected with potential customers and showcased my expertise in branding and UX strategies for high-performing websites, which led to increased sales. Additionally, speaking engagements allowed me to demonstrate the value of my services, which resulted in more conversions. In the first year of leveraging these two strategies, I increased my sales by 32 percent.

Ariel Schiffer, CEO of Dreampro LLC

Most of our leads come from people searching on Google. Our SEO strategy accounts for 65 percent of monthly leads that came through our door in the last year alone for our $20,000-and-up high ticket retainer course packages, accounting for more than $120,000 in sales from this statistic alone. In the last two months, every one of our long-term retainer clients have all come from SEO/Google.

Angelina Handayani, founder of Mahisi

Selling wholesale has allowed me to sell my products in bulk directly to boutiques. My sales increased 4,443 percent even with a lower margin than selling retail. In addition, through wholesale partnerships with boutiques, I was able to increase brand awareness, which led to the products getting into customers’ hands without any additional marketing expenses.

Laura Nespoli, strategic storyteller at Meshin Movement

One hundred percent of my 2022 revenue was brought in through partnerships, not marketing. Partnering up with brands whose services and stories are complementary to yours connects your brand to a loyal audience that is already paying attention. If that isn’t valuable enough, you become part of a story people are already following, giving your brand credibility and appeal with the halo effect of their affinity for the partner.

Meredith Reed, co-founder of Rexxy

Our agency launched an affiliate program for a client that brought in over $170,000 in affiliate-generated revenue in the first month. An affiliate program leverages the selling power of the people who love your brand by creating a system for incentivizing and rewarding people for recommending your product to their personal network. Since your affiliates are paid solely on commission, your brand can avoid the risk of making a large upfront investment on ads without any guarantee of conversions. 

Jordan Schanda King, founder and CEO of Easy Scaling

In just the five days of offering a freebie bundle, I grew my email list by about 1,500 people and made about $2,500 from template/course tripwire sales. This doesn't factor in the lifetime value of those sign-ups, as several of those original leads have converted to my membership and my high-ticket mastermind.

Tamara Kostova, CEO of Velexa

Channel strategy is the name of the game. By partnering with brokerages who wanted to seem more innovative, we were able to push our technology platform along their execution services. By architecting a deeply integrated revenue share and commission structure, we were both able to win. Currently one out of three of our multi-million dollar platform deals come from partners.

Julie Shen, founder of Springstead

A strategic partnership is a great way to drive growth. When we wanted to pursue a new media initiative, we didn’t have the distribution or operational infrastructure, but we had amazing IP and storytelling. On the flip side, our partner had immense infrastructure but needed more content creators. We were able to launch a first-of-its-kind project that reached 10 million downloads with no upfront funding or investment. We were revenue and profit positive and the content was optioned into a docuseries by a streaming network.

Emily McDonald, founder and CEO of The Stylist LA

We had major success with building a brand rep program that involved gifting products to specific people in our target market who were interested in spreading the word about the brand. We accepted 15 brand reps a quarter, and we gifted them free subscriptions, as well as monthly calls with me as the founder to ask any questions, get career advice, and discuss anything on their minds. We encouraged the brand reps to be involved in our inventory buying processes, we asked for feedback on marketing, and we tried to really involve them in the company. In return we asked that they spread the word about our company to their friends. We also asked that they create content for us and provide feedback on our product. We had 30 brand reps in 2022. Their sharing of our brand brought in 12 percent of all new users. The cost to us was just the cost of our time to run the program and the free product that we gave them.

This article was written by Gesche Haas, founder and CEO of Dreamers & Doers.

The Winning Formula for Delivering Constructive Feedback to Your Team

The fear of damaging relationships with team members or negatively impacting internal dynamics can make it difficult to provide feedback, especially when it involves addressing areas of improvement. However, avoiding constructive criticism altogether can be detrimental to both the individual and the team's growth and development.

In actuality, increased communication can boost retention rates and contribute to a high-performing team. Jessica Kriegal, chief scientist of workplace culture for Culture Partners, emphasizes the critical role of feedback in building a strong team, not just in terms of tactical performance, but also in fostering a positive workplace environment.

Kriegal, who leads research and strategy in best practices for driving results through culture, applies data-driven insights to dismantle the potential chaos of poor morale, low performance, and missed financial goals. According to her studies, the key to delivering effective feedback lies in connecting the dots between the employee's actions, the organization's culture, and its key results.

On a recent episode of WorkParty, Kriegal shared a format for delivering constructive feedback that not only helps employees improve, but reinforces the organization's values and mission:

Action + Cultural Belief + Key Result = Effective Feedback

Instead of simply saying "good job," or "this didn't work" leaders should provide specific feedback that connects the employee's action with their company's cultural belief. This helps the employee understand the context and purpose behind their actions and reinforces the organization's values and mission. This could look like:

You did a great job on that project (action), which is an example of our cultural belief in teamwork (cultural belief), something we want to nurture. As a result of your contribution, we were able to exceed our quarterly revenue goals (key result).

"[It's] connecting dots for employees, and they're able to lean into that action more," Kriegel says. Further, this tactic organically reinforces the organization's values and mission, which can help create a stronger, more cohesive culture.

But how do you know when to give feedback, and how often should you do it? Kriegal says the answer depends on the type of issue you're dealing with. For example, if it's a culture fit issue, it's important as a hiring manager to begin giving feedback early on in the employee's tenure to ensure that they understand and align with the organization's values. If it's a job skill issue, you may need to provide ongoing feedback and coaching to help the employee develop the necessary skills.

Learn more about the best practices that can transform workplace culture by tuning into Kriegal's episode of WorkParty.