Micromanaging - it’s not you, it’s me. Ok, it’s a little bit both of us.

Three ways to recognize when you’re micromanaging and what to do about it

We’ve all had (or at least heard about) that boss… the one who sends the “just wanted to make sure” email after they’ve already double-checked, the one who asks us if we’ve thought of the thing that of course we already thought of, the micromanager who just won’t let up. 

When we launched our businesses and became a leader of teams, we vowed we’d NEVER become that person. 


Then, the reality of running a team sets in: we’ve had to hire quickly without having a ton of time to onboard, we’re covering for responsibilities we haven’t been able to train people up on yet, there are specific ways we want things to get done because we know it’s the best for the business or our clients. 

And it hits us - AM I A MICROMANAGER?

From driving team operations in tech giants like Google and Apple to consulting with small businesses, I’ve narrowed in on three tell-tale signs that we might be falling into the trap of micromanaging, and what to do about them. 


Signal #1 - You’re in every meeting

While you take pride in your ability to masterfully color code your calendar down to the second, when your Shift key keeps getting stuck because you’ve been using your laptop as a placemat for the last six months, even you realize you need a little space.

Why? Because you, my friend, are in EVERY SINGLE MEETING. When we find ourselves running from team meeting to sales call to client meeting to 1:1s without time to do the actual work that has to get done, it’s time to let go. 

How to fix this?

Take a look at your calendar and get honest with yourself about which meetings you ABSOLUTELY have to be, ones you can hand off to team members, and ones that maybe aren’t even needed at all. For meetings, you can hand off, identify someone or a set of folks on your team to take it over, then connect with them to set any expectations needed for that meeting as well as a plan for how you’ll stay in the loop. For example, if a team member is taking over a client meeting and you still need to know where the project is headed, ask them to share notes and any open questions or decisions after each meeting. Regularly audit your calendar for meetings that can be removed… and remove them. 


Signal #2 - You’re making every decision

I haven’t met a single business owner who hasn’t identified being “too far in the weeds” as a challenge they’re struggling with. One of the places where this can show up the most is around decision-making. 

Yes, the business is our baby. Yes, we usually do know a quick and simple way to solve a problem. And yes, we kind of enjoy calling the shots. But there is nothing more disempowering to our team members than when we make every little decision about the work they’re responsible for. Our team members start to think, “What am I even here for?”

How to fix this?

In the same vein as our calendar audit, take an honest look at all of the decisions you’re making on a daily basis, big and small. Identify the ones that only you can make (we’re talking 2-3 at most), then offload the rest to your team members based on the work they’re responsible for. Set clear expectations for when and how you want to weigh in, how escalations should come your way, and how decisions should be communicated to you and your broader team. As your team members’ decision-making prowess increases, your workload decreases; empowering them to step up proactively as a leader while making your job SO. MUCH. EASIER.


Signal #3 - People are LITERALLY asking you for more work

This signal comes from my personal experience with a manager back in the corporate world, and the more I shared it the more common I found it was. There are often times when our team members are asking us for more responsibility, but we’re hanging on so tight that we completely miss the sign.

High-performing team members like being challenged, they want to take more on. When they are asking us to let go, we have to listen and take action. 

How to fix this?

Look across your team and think about the strengths and superpowers of each of your team members. Ask them about their career goals in order to understand where they want to be going. Based on this, identify a list of tasks and responsibilities that you could offload that lean into those skills and goals, and start handing stuff off. The best way to delegate is when we connect the work to something that matters to the team members. 

When we address these three issues, not only will our team members be happier, we will learn they are so much more capable of taking more on than we gave them credit for and we can finally tap into their full potential.

Overview

When it comes to leading our teams, none of us want to be micromanagers; but how do we recognize when we've become one? Here are three signs:

1- We are in all of the meetings

2- We are making all of the decisions

3- Our team members are asking us for more work

By recognizing these signs and making the simple shifts we talk about in this article, we can get out of the weeds, stop micromanaging, and start empowering our team members.

About The Author

Lia Garvin, the “Team Whisperer” provides business owners and team leaders with simple strategies and tools to communicate better with their teams, reduce overwhelm as managers, and turn their employees into profit-generating machines. She is the 2x bestselling author of The Unstoppable Team and Unstuck, TEDx speaker, host of the top podcast Managing Made Simple, and team operations consultant with experience leading team operations within Google, Microsoft, Apple, and Bank of America. She is a sought-after expert in the media, featured across Inc, FastCompany, ABC News, CNN Business, Forbes, US News & World Report, HBR, Yahoo, and TV News.

Work with Lia: https://www.liagarvin.com

Connect with Lia on Instagram: https://www.instagram.com/lia.garvin

60 Percent of Moms Polled Are Interested in Entrepreneurship, According to New Survey

After more than three years of living in a pandemic, this May, the World Health Organization officially declared an end to the Covid-19 emergency, closing the book on a tumultuous, dark period in history. It's still unclear what the full, long-term effects of the global health crisis will be, but thanks to a recent survey by Shopify, we do know that one of its major impacts so far is a rising inclination toward entrepreneurship among women with children.

One in six moms are now interested in starting a business (and 60 percent of women with children are exploring entrepreneurship of some kind), according to the report. In 2021, 49 percent of new business owners were women, up from 29 percent before the pandemic, according to survey data from Gusto (though it didn't indicate what fraction of them were also parents). The software company notes that the surge in entrepreneurship is directly correlated to pandemic-induced disruptions.

It's no secret that women in the workforce—especially those with children—were significantly (and disproportionately) impacted by the pandemic. Over 2.3 million women left the U.S. labor force between February 2020 and February 2021, as documented by the National Women’s Law Center. Additionally, one in three mothers considered downshifting their careers or leaving the workforce entirely due to Covid-19, with many pointing to childcare responsibilities as the primary reason, according to a 2020 report from LeanIn.Org and McKinsey & Company. The results are staggering, yet not surprising. With widespread school and daycare closures, as well as social distancing ruling out the option for caretakers, working parents were forced to juggle jobs, childcare, and, in many cases, homeschooling at various points over the past few years.

As they say, necessity is the mother of invention, and while it’s unclear exactly what's behind the growing interest in entrepreneurship among women with children, needing to figure out a way to earn a living while full-time parenting—plus a desire for greater flexibility and control than corporate America offers—may have something to do it with.

Furthermore, Heidi K. Gardner, PhD, former professor at Harvard Business School, points to a number of factors that could also be driving this interest in self-employment among mothers, including more opportunities for women in male-dominated fields like tech and healthcare, a shift in priorities resulting from the pandemic, and new digital tools, such as Canva and social media, that not only provide free design and marketing services, but also reduce the barriers to selling a product or service. 

“What is particularly significant is that you don’t need to leave home to use them,” says Gardner, author of Smarter Collaboration, A New Approach to Breaking Down Barriers and Transforming Work. She also notes the sheer access to potential customers all over the world through the internet as another element making entrepreneurship a more viable option in general. “It’s easier now to have a bigger impact with what you're doing. It's certainly giving the opportunity for stay-at-home parents to have professional roles and identities.”  

While there have certainly always been moms who've owned businesses, there has never been a time in history where entrepreneurship was as accessible, according to Gardner. “The digital capabilities that exist today are unprecedented,” she says.

The most recent data shows that 42 percent of all U.S. businesses are owned by women, and generate approximately $1.8 trillion per year in revenue, according to the 2019 State of Women-Owned Businesses Report commissioned by American Express. Undoubtedly, this number has changed significantly since the days of the pandemic, and the Shopify survey certainly speaks to that.

“It will be interesting to see how this trend plays out,” says Gardner. We already have an idea of what a world with more mompreneurs in it will look like, thanks to the number of mothers who have launched businesses in the past three years.

Below, three female entrepreneurs and moms who started or scaled their businesses during the pandemic share the realities of running a business in this post-pandemic era, the tools they use to streamline their daily lives, and their wellness routines to stay grounded.

1. Babba Rivera

The New York-based founder and CEO of Ceremonia—now the first Latina-owned hair care brand carried at Sephora—launched her sustainably focused company at the height of the pandemic while pregnant with her first child. Since then, the Forbes 30 under 30 alum has become a mother of two, raised $10 million in a Series A funding round, and debuted the brand’s first fragrance this May.

Create & Cultivate: Take us through your experience launching a business—while pregnant—in 2020?

Babba Rivera: If I were ever to pick a time in life, I wouldn’t have intentionally picked a global pandemic. I was running a brand agency at the time [bybabba] and trying to fundraise for Ceremonia. It was going well until the world collapsed and suddenly a lot of people who confirmed their pre-seed investments were starting to subtract and hold their cash. I was sitting there with two challenging companies, a big belly, and a global pandemic. It forced me to decide where I wanted to put my energy because I couldn’t sustain both. Ultimately, Ceremonia is where my heart was and I made the difficult decision to fold the agency. 

CC: How did these early hurdles affect your approach with Ceremonia?

BR: It forced me to do a lot of research and get super clear around product and brand positioning. The beauty space is really crowded, so we had to think: How were we going to be different? When you are pitching, it’s all in the potential. I had to be much more rigid around who we are going to be in this crowded space, so we really had to foolproof our business model.

CC: How did you adjust work-wise when your first baby arrived? 

BR: I was so deep in the weeds with Ceremonia when my first baby arrived that I had to set up a structure from the get-go. In the early days, I was working from home, and that was a huge contributing factor in being able to do what I do. I was able to breastfeed my baby and launch and build a business, so I’m really grateful for that sort of shift in the workforce. I had a night nurse which helped me prioritize my sleep. I could be alert and ready to go during the day.

CC: Lessons you’ve learned from motherhood that have impacted your business?

BR: I work with a lot of moms now in my company—mothers just have this super power of getting things done and cutting through the bullshit. We know that time is of the essence, so there’s very little ambiguity. On the flip side, what I bring from work to motherhood is a lot of the system thinking—trying to be more proactive with anticipating “problems” before they become problems and also bringing the communication skills. 

CC: What makes entrepreneurship more achievable for moms today?

BR: Working from home can drive a lot of productivity so there is a lot of flexibility on that from investors. We’re seeing a lot of cool moms starting really cool things, and seeing them get funding—it’s always easier when there is someone else to point to that has a similar story. Mothers are also some of the biggest spenders online, so we know the consumer better than anyone else. There’s a lot of reasons why moms should enter the space of entrepreneurship. 

CC: Tools to streamline your workflow?

BR: I put everything in my calendar—my husband and I even have a shared calendar. I also try to separate internal vs. external communication. Internal team communication happens on Slack and my email is more external, so then I know to prioritize Slack when I’m in a time crunch.

CC: Advice for other aspiring mompreneurs? 

BR: The reality is that a business does not get built in the little pockets of nap time. It doesn’t happen just when you feel super inspired, and when the kids are perfectly aligned and happy and smiley. You have to carve out the space consistently.

CC: Self-care or wellness routines that help you stay grounded? 

BR: Pilates and yoga—I feel like it keeps me sane. At night, I listen to peaceful piano music, apply our Aceite de Moska scalp oil, and give myself a little scalp massage. Sometimes I put on a face mask. It’s just that intentional moment of pausing and doing something for me before going to bed.

2. Nyakio Grieco

The serial entrepreneur and mother of two founded Nyakio Beauty in 2002 (which was acquired by Unilever) and has since gone on to launch Thirteen Lune (an e-commerce platform supporting Black- and-Brown-owned beauty brands) in 2020—it just opened its first brick-and-mortar in Los Angeles and is set to expand its beauty offerings into 600 JC Penny locations—and Relevant: Your Skin Seen (an inclusive skin-care brand that debuted in 2022).

CC: With three businesses under your belt, how has becoming a founder and a parent not only been achievable, but sustainable?  

Nyakio Grieco: As a working mom, I understood the importance of representing and serving a diverse community. I recognized an unmet need in the beauty industry and knew the potential I had to create a solution. I felt empowered to take on the challenges. Also, the sheer joy of seeing my children be proud of what I’ve accomplished and see a roadmap of what they can achieve for themselves—that makes motherhood and entrepreneurship feel entirely sustainable. I think it's important to have a growth mindset, a supportive network, and a clear vision of what you want to achieve.

CC: What has motherhood taught you about business and vice versa? 

NG: Being a mother, I've had to learn to be patient and flexible and to adapt quickly to changing circumstances. In business, I've applied these same skills to stay nimble and adjust my strategy when necessary, especially in response to unexpected challenges. Entrepreneurship taught me the value of perseverance and resilience. There have been many times when things haven't gone according to plan or when I've faced setbacks or obstacles, but I've learned to keep pushing forward and stay focused on my goals. This mindset has definitely influenced my motherhood journey.

CC: Biggest challenges for aspiring entrepreneurs today? 

NG: These are really frenetic times and so much is unknown. Most industries are in a cycle of change. One of the biggest obstacles to overcome is always capital. Marketing, retail, production, staff—it all takes capital. With my first brand Nyakio Beauty, I had to essentially "re-launch" the brand multiple times. I had to redirect, find new partners, sometimes shut down a project and take a step back before moving forward again. I even had to support myself and the business by creating other avenues for revenue. I would work two to three jobs sometimes, doing whatever I could do to bring my vision to life. There were always friends and family supporting me though, and I think the community of support has only grown in the past years, and there’s people to support new entrepreneurs as they learn.

CC: Best tools for mothers looking to start a business? 

NG: A community is one of the best tools and support you can have for your business. My friends and family have shown me a lot of encouragement and because of that community, I’ve been empowered to navigate every step and continue moving forward. It gave me a place to fall back on and try again.  

CC: Self-care or wellness routines that help you stay grounded? 

NG: I really love meditation and clearing my space. I use sage and palo santo, and will use my crystals to really set the vibe. It’s important to go easy on yourself and find power in saying no. 

CC: Any women who inspired you that made you feel it was possible to do both? 

NG: My grandmother was a huge inspiration to me. She was a coffee farmer in Kenya and taught me how to make an organic coffee scrub from scratch. My mom was always practicing the same sort of rituals that she grew up with. She has and always will be my mentor. 

3. Karen Young

The Brooklyn-based founder and CEO initially launched her company (formerly known as Oui Shave) in 2017 with a safety razor and $1,500 in her pocket. During the pandemic, she not only rebranded to Oui the People and introduced a body care line, but she also became a mother. Last year, Young became one of under 100 Black women to raise more than $1 million in venture funding.

CC: How did you muster the courage to expand in 2020, and have the tenacity to maintain it?

Karen Young: With regards to the courage, a lot of running a business is market conditions. There’s obviously all the internal things such as planning, strategy, and getting the right people in place, but a good amount of it does entail luck and market conditions. A lot of direct-to-consumer businesses in 2020 really experienced tailwinds of everyone shopping in droves online. Second, we were obviously selling a razor when most people couldn’t go out and get their typical hair removal services. Third part was a focus on businesses owned by people of color. All of these things really came together and gave us quite a bit of tailwinds to introduce and expand upon body care. It had been on our roadmap for such a long time.

CC: How has motherhood influenced your career journey?

KY: Time is different now. I am laser-focused on the things that move the needle, finding the right team to support me in the journey, and the growth and trajectory of the business. I used to obsess over the business 24/7 (it’s always your first baby, right?). Now, I try to protect my time. I find that when I am really engaged with my son on the weekends and then get up on Monday morning, the ideas are flowing a little bit more and that’s because when you’re just fixated on it, you actually can’t see above and beyond. You can’t rise up and kind of see what’s happening.

CC: What does your entrepreneurial journey mean for you as a mother?

KY: There are very rigid parameters that have been set on women that say we cannot be loving, kind, available moms and partners, while also building really powerful, successful businesses. I think my son will come to adulthood and to a world where he will bring his own perception of what women are capable of. [Growing up with a loving mom who runs a business] will be the foundation of that perception. I think of every mom I know who is kicking ass and doing exactly that type of thing. It means that we’re going to bring more people—men, women, and all gender identities, to this idea that the old [ways] are just that—they’re old. This is what it can look like.

CC: What factors are likely influencing a rising interest in entrepreneurship among moms today? 

KY: I think about the weight that was put on parents to figure out both childcare and working over the past few years—and we know that there’s always going to be a little bit more weight placed on women. I think that’s probably a push back against that experience and maybe a desire for more autonomy. We also know that when women launch ventures, they are largely successful and maybe, in part, we have to balance quite a bit more and that includes how we use our time and the people who we put around us to help us succeed. I think those are sort of the tailwinds behind this particular movement. 

CC: Best tools for mothers looking to start a business? 

KY: I am still very much a note taker. I just have to lay it all out. I use the notes app on my phone, and I create a bullet point checklist and knock things off as I go. You just have to understand how your mind works and lean into that. 

CC: Self-care or wellness routines that help you stay grounded?

KY: What I have leaned into though is heavily prioritizing my sleep. There is nothing in the world that will help you understand how significant sleep is to the general function and excellence of the human body than those first two months to a year postpartum. I try to have a very specific cut-off where I’m thinking about or talking about work. After about 7 or 8 o’clock at night it actually moves into my dreams and my brain thinks there’s still something to solve. 

CC: Any women who inspire you or make you feel it's possible to do both? 

KY: A very good friend of mine is Eliza Blank, the founder of The Sill. She was one of my first examples of a mom who was also managing a team and growing and scaling a company. I’m really lucky to know a number of these women. There’s a larger conversation here around this ridiculous idea that women can’t get it done and can’t live in these multiple planes of existence at the same time that a man or anyone else could. We can and we can actually do better, and often run circles around other folks because the level of caring for someone, nurturing them, and the emotional labor of consistently carrying another’s experience and success in the world, that is very much like the feeling of running a company. I just think that we have been really undersold in our capabilities. 

How To Find a Niche in a Crowded Market With Dr. Roshini Raj, Founder of TULA Skincare

In a world where there seems to be a new skin-care brand launching every week (there are approximately 4,200 cosmetic and beauty companies in the U.S. alone), it can be difficult to stand out. Yet, by following her gut, literally, Roshini Raj, MD, founder of TULA Skincare, managed to break through.

Before beginning TULA, Dr. Raj started her career as a gastroenterologist, a physician dedicated to the digestive system, and it was her passion for probiotics and the microbiome that led her to explore the connection between gut and skin health. While studying the evolution of research in her field, Dr. Raj noticed that her patients who were taking probiotics not only found improvements in their digestion, but also in their skin.

At the time she launched TULA in 2014 with formulas that utilized probiotics to help balance the skin's microbiome and promote a healthy skin barrier using, no one was talking about the connection between gut health and the skin, and research was limited. So Dr. Raj felt she’d found a niche within her wheelhouse that would allow her to align her expertise with potential whitespace. And her bet paid off big time because the global probiotics market, valued at $50.6B in 2020, is now expected to grow at a rate of 7.9 percent from 2021 to 2028.

So how can others find a niche in a crowded market like skin care? On the most recent episode of WorkParty, Dr. Raj advises taking a step back and examining what sets you apart.

"You have to really think about what you want to bring to the table that's different,” she says. “What are you uniquely qualified to do? For me, it was my medical background and my passion for probiotics and the microbiome.”

Dr. Raj also emphasizes the importance of understanding your target market. "You have to know your audience,” she says. “What do they want? What are they missing? What are they looking for that they can't find? That's really how you can start to carve out a niche."

Tune in to this week's episode of WorkParty to learn more about Dr. Raj's probiotic product formulation process, TULA's mission to inspire confidence, and the ways in which gut health impacts our overall well-being. 

Start Your Business Formation in As Little as 10 Minutes

You have an idea of a product or service you want to launch—congrats! The next big step (and perhaps the most important one this early on), is identifying how you’ll form your business. Registering or incorporating a business establishes it as a legal entity that exists independent of its owner(s).

We teamed up with Block Advisors to bring you the ultimate business formation guide—so you can take the guesswork out of formation. In this guide you'll:

+ Discover which entity may be right for you
+ Take advantage of comparison charts and checklists
+ Learn about Block Advisors Business Formation products and services

5 Steps To Successfully Launch an Online Course, From a Multi-Million Dollar Course Creator

The first time I ever made money from one of my online courses, I was standing in line at the grocery store. 

*Ding* 

My phone buzzed. It was a notification that I had just made $3,400… while grocery shopping!

In the following week, I made over $18,000 from selling my first online course. As a service-based business owner, I realized I could generate more revenue in one week selling an online course than I could in a few months of trading my time for money with one-to-one services. 

To date, my company, Bucketlist Bombshells, has generated over $5 million dollars of revenue from our online courses that have taught 10,000 women worldwide how to successfully start and grow an online business from scratch. One of the things that I always tell our members inside our monthly business-growth membership that teaches women how to grow their business to 6-figures is that the key to scaling your business is to stop trading your individual time for money.

Maybe you currently have a service-based business, and you’re maxing out on the number of hours you have to serve your clients. Instead of offering your services one-on-one, you’re curious about packaging your expertise into an online course to sell one-to-many. Plus, by offering an online course, you can maximize your business’ reach, mission, and impact.

But what does it really take to successfully launch your own online course? Here are five steps you can take to successfully launch your own online course and add a significant revenue stream to your business.

1. Choose your online course niche

It shouldn’t come as a surprise that the first step is to decide on your online course topic or “niche.” Some ideas to get you started on choosing your online course topic are to brainstorm: 

  • What expertise do your customers currently come to you for? 

  • What are the top questions you’re constantly asked? 

  • What topics are you an expert in?

  • What results are you excellent at getting people?

Your online course niche doesn’t necessarily need to reinvent the wheel. There may be plenty of online courses on your exact topic. However, your students may choose your course because of your past experience, teaching style, or your unique way of doing something. 

For example: If you’re a book illustrator, you may want to create an online course that teaches others how to become a book illustrator using your years of experience and your unique creative methods.

2. Build a community of potential students

Now that you’ve decided on your online course niche, it’s time to begin building a community of potential students. 

There are many different platforms to host a free community. One of the easiest and arguably most accessible is by simply starting a free Facebook group around your topic. 

Not only will your Facebook community be an amazing source of future customers as it grows, it will also provide invaluable insights to your target audience. Pay attention to the struggles that your community members have around your topic. What questions are they constantly asking? Maybe even run a poll to gather their feedback as you start building your course.

Quick tip: Gather email addresses when members request to join your group to start building your email list, too. When it’s time to launch your online course, you’ll have an entire group of potential customers to sell to!

3. Create a waitlist page

Don’t wait until your online course is created to begin marketing it!

By creating a simple waitlist page, you can begin to gather leads for your new online course. If you already have a business website, I recommend adding a link to “Get on the waitlist!” for your new online course coming soon. 

As you execute other marketing strategies in your business (like blogging, guest podcasting, creating YouTube videos, etc.), you should always link to your waitlist page to continue building your list of future students.

4. Create your course content

Now for the extra fun part: actually creating your course content! 

In a nutshell, all you need is a microphone and a computer to create your course content. 

One of my favorite brainstorming techniques for creating a new course is what we like to call “The Sticky Note Method.” Using sticky notes, write down all of the concepts you’d like to teach in your course. Next, group similar concepts together to define your course “modules.” Think of your modules like chapters in a book!

While there’s no “perfect” amount of content you should have, keep in mind two important things I’ve learned the hard way:

  • Stick with bite-sized videos, as people tend to have a short attention span.

  • Avoid overwhelming your students with too much content. 

For a very user-friendly and all-in-one platform to create and host your online course, I recommend using Teachable.

5. Launch your online course

It’s time to launch your online course! 

Using the leads from your waitlist page and the members of your Facebook community, it’s time to execute what online course creators like to call “a launch.” 

Your online course launch should have:

  • A sales page

  • A deadline to enroll

  • An exciting and special sales offer (i.e., a discount, bonuses, etc.)

This is officially your time to strongly market and sell your online course to your community. Remember to focus on the results your online course will help someone achieve rather than focusing solely on the digital product itself. How will your online course add value to their lives? What pain points will it help someone avoid or breakthrough? What goals will it help them to achieve?

By following these steps, you’ll be well on your way to successfully launching your own online course, too.

About Shay Brown

Shay Brown is the COO and co-founder of the Bucketlist Bombshells, an online community that equips women with the confidence, skills, and business foundation to start and grow a thriving service-based online business. She’s been featured on Forbes and CNBC for teaching over 10,000 students around the world to successfully launch their own businesses. If you’re ready to grow your business to 6-figures, learn more about their monthly business growth membership here or tune into their top-rated Freedom Filled Life Podcast™.

Diem Co-Founder Emma Bates on Human-Centered Technology and The Power of Female Communication

ABOUT THE EPISODE

In today's episode of WorkParty, Jaclyn is joined by Emma Bates, founder & CEO of Diem. If you attended Create & Cultivate's Austin Pop-Up event earlier this year, you might've already heard from Emma on one of our panels where she spoke about women paving the way with blockchain technology.

If you're not familiar with Diem, it's a community-powered search engine designed for women. Diem is a Techstars NYC portfolio brand backed by leading investors like Flybridge, Acrew, & Sellation. By trade, Emma is a marketer and a community builder. Her entry into marketing was somewhat untraditional–in that she started out by growing her personal blog to 100K+ readers at age 19, and later transitioned into corporate marketing roles at some of the fastest-growing consumer brands in NYC and the UK. Prior to founding Diem, she worked as the Head of Global Marketing at the direct-to-consumer luggage brand, Away, where she found her passion for connecting with consumers through brand partnerships.

When she's not sidestepping her way into another entrepreneurial endeavor, she works to create social change as a lifelong advocate for gender equality. Emma has also been featured in Forbes, HuffPost, Entrepreneur, and The Cut for her unique approach to marketing, community building, and partnerships.

In this episode, she shares the importance of adding a human element to technology and product design, the power of female communication, and how she's working to bring inclusive, reliable information to people all over the world.

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Outdoor Voices & Try Your Best Founder Ty Haney Shares How to Leverage Web3 to Build Powerful Communities

ABOUT THE EPISODE

Live from our 2022 Small Business Summit event, Ty Haney joins Jaclyn Johnson for a keynote conversation about building community in Web3. If you're listening to this episode it's because you believe in doing things. Big things. And Ty Haney is on the same page. Haney founded Outdoor Voices–a vibrant, fun-first athleticwear brand back in 2014.

During Haney's time with Outdoor Voices, the brand became synonymous with IRL events that brought shoppers together to celebrate movement. And today, she's here to talk about how to bring that same IRL magic online with the next wave of community-driven technology.

Haney's new brand TYB, which stands for Try Your Best, makes Web3 community-powered growth tools that allow brands and fans to directly link, come together, build, and win together. And if you don't know what that means, it's okay! By the end of this episode, you'll be a pro.

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How to Build a Portfolio Career With CEO and Selling Sunset Star, Emma Hernan

ABOUT THE EPISODE

Live from our 2022 Small Business Summit event, CEO and Selling Sunset star Emma Hernan joins Bunita Sawhney Executive Vice President of US Financial Institutions at Mastercard for a fireside chat about what it takes to build a portfolio career. While you may know her from the hit Netflix show, you may not realize that Emma Hernan is someone whose business savvy goes far beyond what's depicted on the silver screen. As a self-made multimillionaire, Emma is not only a realtor at one of Los Angeles' top agencies, The Oppenheim Group, but she's also an entrepreneur and CEO of Emma Leigh & Co, as well as an angel investor. In other words, her plate is very full.

It's clear that she loves the work she does, and her drive and passion to help other female entrepreneurs grow and succeed is evident from the moment you meet her. We're lucky that she's here today to share tips on how to vary the types of work that you're doing, what investors are looking for, and how to persist with founding a business even when you come up against obstacles. (Plus, she might even spill a little Selling Sunset tea!)

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Cass Dimicco On Parallel Pathing Your Personal Brand With Your Business

Today’s guest is multi-hyphenate Cass Dimiccoa successful entrepreneur, content creator, and creative director. Lauded by the media as “a true tastemaker, one of the fashion world’s ultimate ‘it girls and style icons,” Cass is not only a trend-setter for her highly engaged audience, but she’s also the founder, designer, and creative director for her own successful jewelry line, Aureum Collective.

Cass had leveraged her eye for style and ability to forecast fashion trends into full-time digital content creation in 2017, leaving her previous role as a corporate buyer and product designer in fashion. Aureum Collective was later founded in September 2019 when Cass and her husband recognized a gap in the market for a jewelry brand that fulfilled a luxury aesthetic without the luxury price point.

Listen below to learn about her journey from influencer to entrepreneur, and her best advice for launching and scaling a corporate brand in line with her personal brand.

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Bella Hadid & Jen Batchelor On Leading a Sober-Curious Movement and Changing The Age-Old Social Ritual of Drinking

Bella Hadid isn't sure how cans of Kin Euphorics showed up in her fridge, but one sip and she's glad they were put there.

Working in the modeling industry may be glamorous, but, as Hadid learned, can take a toll on you physically and mentally. So when she discovered and frequently drank Kin Spritz, a non-alcoholic apéritif, she noticed her mood was instantly boosted and she felt good making it through the multiple shows or late nights. Hadid wasn't sure how this drink was capable of making her lifestyle better, but she had to find and connect with its creator Jen Batchelor.

Hadid and Batchelor's instant chemistry was undeniable because they both came from backgrounds where they felt the burnout of their life choices, and wanted to improve their mind, body, and soul. It was as if the stars had aligned. Hadid signed on as a co-founder of Kin Euphorics and together they are building a booze-free culture. Hear Hadid speak from our LA Conference about her new lifestyle and what led her to entrepreneurship below.

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  • Nuuly | Go to Nuuly and use code PARTY 10 to get a package with 6 styles. For a limited time, you’ll also get $10 off your first month of Nuuly.

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How To Use Your Network To Launch A Product Business, According to Olivia Culpo

Olivia Culpo may be new to "business partner," but her entrepreneurial mindset has been brewing since a young age. At our recent LA Conference, she sat down with C&C CEO Kate Spies, to talk about her journey that led her to helping launch a product business. But growing a business, let alone starting one, takes work and a lot of networking to get you to success. Luckily Culpo knows a thing or two about networking from being in the entertainment industry where you constantly make connections.

After seeing the passion her business partners Ryan Laverty and Sal Campisi had for their brand VIDE, an all-natural seltzer, Culpo's instincts led her to sign on and help them launch their product. Combine their work ethic and knowledge for VIDE with Culpo's food and bev (Yep, she's even worked in the restaurant industry!) experiences and people skills, you have a dream team. They came up with a plan, got people into VIDE, and today you can, too, enjoy it. Listen below to hear more on how Culpo and her business partners networked and launched a beverage product.

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  • Shopify | Go to Shopify.com/party for a FREE fourteen-day trial, and get full access to Shopify’s entire suite of features.

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How One PR Agency Founder Uses Mentorship Tactics To Get the Best Results for Her Clients

Working in public relations has been one of the most fulfilling experiences for me. I started my career almost 11 years ago, and I have to say, I’m not the same person I was back then. Not only have I grown as an individual, but also as a business entrepreneur, picking up knowledge along the way.

In the first eight years of my career, I worked for a notable PR agency based out of New York City. It was there that I was inspired to launch my own agency, as my passion for helping and amplifying small businesses, specifically BIPOC-owned ones, grew. I saw the need for these businesses to get as much help and attention as big corporate brands, so I ventured out to start The Bonita Project and do that. 

As I slowly built my client roster, I had the pleasure to work with some of today's most popular Latinx- and Black-owned brands, such as Alamar Cosmetics, Second Wind, Pholk Beauty, Valdé Beauty, and many more. My role as a business entrepreneur and a PR consultant turned me into a mentor of sorts, and I now mentor clients and service their PR needs, while stimulating their growth as individuals and fellow business owners. Here are some of the tactics I used to help my clients achieve success in their own journey.

1. Set shared goals

Upon signing with a new client, set a list of business and personal goals. How do they want to grow their business exposure? How about their mission and image as a new business owner? Let them share their dreams (even if they may seem sky high). Let’s face it, we all have these ambitious dreams for ourselves. 

I always ask new clients what brands they aspire to be like. Who do they follow closely on social media, and what public figure do they see as a role model? We then work on a list of shared goals together, followed by a PR strategy! 

2. Listen and support 

Always lend an ear when they have a question or need advice on something, even if it's not entirely PR related. While we know "time is money," my relationship with my clients isn't always transactional. As a small business owner, I want to make sure they can confide in me and share their ups and downs, and even their work struggles. We usually come to a resolution together, while talking through their feelings.

3. Be their number one cheerleader 

Root for them and share words of encouragement, whether it’s a comment on their social media or a quick text after they’ve finished an interview. There have been many times when clients wrap up an interview, and tell me they did horribly or didn’t feel as confident. Boost their confidence by showing them that you care and plug in some tips for improvement if needed. There is always room for improvement, and our small business clients recognize that. 

4. Set them up for success 

This brings me to my next point. You always want to come prepared and ensure you’re setting your client up for success, while clearing their head of any doubts. You can boost their confidence with media training or practice sessions on how they should handle a press interview. Let the client take notes and you’ll see them improve each time.

5. Challenge them to step out of their comfort zone 

If there's something about me, I constantly challenge our clients with perspective. As the PR and marketing industry continues to evolve, so does today's consumer. And while some brands may be stuck on doing things the traditional way, I usually come in and challenge the client to stir things up a bit. 

My team and I introduce creative ideas, and new influencers and voices to partner with, but sometimes brands will think it's a bit too risky or "not on brand." I usually believe otherwise and give them more context as to why this idea would make sense. Apply the “it doesn't hurt if you don't try it" mentality, and they’ll see the growth. All it takes is being confident in your ideas. You're the expert and more tapped into the industry than the client. 

6. Keep it real 

There will be times when the client says or proposes an idea that doesn’t sit well with you, whether it goes against your values or you don’t think it’ll be well received. Keep it real and tell them what you are thinking. Keeping it real from the beginning will help the bond between you both go further, and grow stronger.

About the author: Danielle Alvarez launched The Bonita Project in 2018, and since its introduction to the industry - she infuses creative, nontraditional ideas while being unapologetically Latinx. The proud Peruvian-American is drawing from her bicultural experience to make sure she keeps breaking barriers between general & multicultural markets.

3 Tips To Manage A Work-Life Balance As A Momtrepreneur

Motherhood is universally known as one of the most difficult jobs in the world, and when you mix that with entrepreneurship, a whole new myriad of challenges are born. Both jobs are all-consuming and unpredictable, throwing off your work-life balance. Add to that the internalized (mom & entrepreneur) guilt for pushing everything not urgent to the back burner, difficulty asking for support, feeling like you have to be everything to everyone all at once, and having no time left to take care of yourself. For female entrepreneurs who are mothers, aka momtrepreneurs, trying to do “it all” can sometimes feel like an unwinnable, work-life, balancing act.

A lopsided work-life balance can have a negative impact on your personal life, professional life, and on your mental and physical health. The importance of cultivating a work-life balance is echoed by countless female CEOs, take these wise words from Bumble’s Whitney Wolfe Herd for example. “It’s incredibly important, regardless of how tired, or busy, or overloaded you are in your day-to-day; you must take time to call your grandparents, or call an old friend, or take an afternoon off to spend time with your parents.” 

Are you a momtrepreneur struggling to manage your work-life balance? Here are three tips to help manage and sustain a work-life balance. Bring your balancing act to an equilibrium, which will thus increase your productivity and happiness.

1. Organize

Most things regarding our children and our business are not in our control. Taking control of controllable things allows a momtrepreneur to have agency, which releases stress and provides feelings of empowerment and accomplishment. The best way to take control is to be hyper-organized. 

Every evening before bed, create a detailed daily plan for the next day. Incorporate a work-life balance into your plan so the following day begins with a balanced intention. Next, add all your tasks to your calendar (Yes, all of them!), from conference calls to workouts, and even self-care. When time is physically blocked out on your calendar, you will more likely stick to a well-timed schedule. This will help your day flow smoothly and allow you to execute each task. 

2. Ask for help and delegate

While it can be difficult to relinquish control over certain aspects of your life, help from a colleague, partner, or friend can be an immeasurable asset to re-configure your work-life balance. The most successful momtrepreneurs know that asking for help and delegating tasks makes them stronger at both jobs. Sara Blakely, billionaire Spanx founder and CEO, is happy to accept help when she needs it. Blakely relies on her assistant to be her right-hand man. “…She can solve and figure out anything. She has actually gotten my child a passport and gotten him out of the country without being the parent. I don’t know how she does it,” Sara shared.

Never feel guilty about utilizing help if you can afford it. Such as asking a parent to extend your child’s playdate to get more work done, or using an app to order groceries. That is perfectly fine! While being a mom and an entrepreneur can feel lonely at times, no one truly does it all alone. It takes a village and asking yours for help can guide you to a greater work-life balance.

3. Practice severance

The new Apple TV show ("Severance") may a bit extreme, but it’s on to something. The series examines the topic of a complete separation of your work life from your personal life. When managing your work-life balance, it’s essential to separate the two and stay in the present moment. Obsessing about work while you’re in mom-mode, and vice-versa, guarantees that your attention will be elsewhere. You have to draw the line somewhere because this makes you more prone to mistakes at work, and mentally absent during important family moments.

It’s easier said then done when thinking multi-tasking while being present will make things better. A mindfulness or meditation practice is a great way to cultivate the art of presence and bring moderation to your work-life balance.  

Written by Abby Stern

Influence to Innovation: How Two Business Owners Empower Through Their Brands

Many content creators focus on sales, but the ones who put the most emphasis on fostering relationships beyond their platforms are the creators driving innovation. Storytelling is an art, but it takes vulnerability and absolute authenticity to turn it into a service. It’s also about purpose—the purpose to connect, inspire, and uplift. The most successful entrepreneurs are the ones attracting customers through their stories, provoking new ways of communicating and connecting.

In celebration of International Women’s Month, we’re sharing the entrepreneurial journeys of two content creators turned business owners—Barbie Brignoni and Mikayla Shocks—who built successful businesses through their work as storytellers and community builders. As the Creative Director at Noni Collective, Barbie Brignoni lends her expertise to purpose-driven Latinx brands journeying to reach their highest potential, while outwardly embracing her natural beauty—to help others do the same—as the co-founder of Regen Curl. Content Creator and entrepreneur Mikayla Shocks founded SOL SISTER, a jewelry brand inspired by her soul sisters—inclusive of her 3 daughters and tight knit community of strong young women. Showing up as her authentic self (as a mother and business owner) on social media has allowed her to build a community where others can show up exactly as they are, too. 

Ahead, both tell a broader narrative of how they uncovered an entrepreneurial spirit that drives innovation through the lens of their stories.

Barbie Brignoni

Prior to becoming a fulltime content creator and entrepreneur, you worked a 9-5 in the fashion industry. What inspired you to open up and share your creative pursuits with others, and why do you think it has resonated with so many young women?

I think even before I worked in a 9-5 job in the Fashion Industry, I had a very clear vision of wanting to be of service to others through fashion. I have always been a very spiritual person and I believe God pushed me in a direction to help inspire other girls and connect with them on a deeper level. I didn’t know how I could achieve that exactly but with time it started happening organically through conversations about personal style, embracing one’s natural beauty (in my case my curls), and learning about sustainable/conscious practices.

You launched Noni Collective, a space where you provide conscious consulting to Latinx Creators building purpose driven brands. What was the lightbulb moment for Noni Collective, and how did you lean into your entrepreneurial spirit to launch it to success?

When I was doing my Masters Degree in Creative Direction for Fashion Brands, I realized that there was so much more to a brand than just a nice typography and color palette, there is a mission and a compelling story behind it that aims to inspire a behavior or a shift in mindset. During my studies I learned how to dig deeper and find a  brand’s true purpose and how to fill a white space in the market with this purpose, and how to articulate it in a way that feels authentic to the brand’s experience. I realized how valuable this knowledge was for building my own brand and how little information there was out there for indie designers and emerging brands. I realized that I had to do something about it and so I decided to share all my knowledge by offering consultations and creative direction to emerging brands and upcoming fashion/beauty entrepreneurs in order to help them build purpose-driven brands and achieve their highest potential.

"When the question you’re asking yourself is “How can I look more like that?” you create a world that limits your abilities, you immediately prevent your creativity from exploring the unknown because your focus lies in the already known and done. Instead, when you ask yourself “How can I continue to embrace my own uniqueness?”

You strive to inspire girls to “live unapologetically, dream endlessly, and own their style confidently.” How are you using your platform as a vehicle for women’s empowerment?  

Those words have always been like a mantra for me throughout my personal journey. These words have served as a compass and have allowed me to: be vulnerable and completely open about my curly hair journey and my healing journey; continue being unapologetically myself even when I’ve faced cyber bullying; chase my dreams of living in NYC.

All these tests have become my testimony. These pivotal moments have allowed me to connect with more and more women who aspire to achieve similar things in life.

Your impact as a mentor is undeniable—How do you create an environment that fosters meaningful connections?

Wow! That’s a great question! I believe in loving unconditionally and being of service. I see my community of women as sisters and as a big sister IRL, I try to fulfill my role in each of their lives the best way that I can. I believe that by pouring knowledge, blessings, a word, whatever it is that they need in their cups, life rewards me with a bigger cup with bigger blessings. By fostering this dynamic within my community I show them to do the same for others.

Who has made the biggest impact on your journey?

During my many ups and downs battling anxiety and depression, a dear friend of mine, Danila, who is a mental health advocate, reminded me once about the importance of being grateful. During one of our conversations, she shared with me her simple gratitude practice. When I began implementing gratitude in my daily routine, I really began to see things change around me.

I also believe that authors Erwin McManus and Marianne Williamson have definitely shaped who I am and how I choose to see the world.

What have you learned from your community? 

I think they have taught me that humility is the biggest act of bravery. And I say the “biggest” because it takes so much courage to dismantle one’s ego and be humble with people you don’t know. They have taught me to not be afraid to send a positive DM to someone you admire and to let them know that they’re doing great things.

As a creative entrepreneur, how do you hope to drive innovation through the stories you tell?

Another great question. The answer is by believing in one’s own power, embracing one’s uniqueness and avoiding comparison at all costs. I always say “When the question you’re asking yourself is “How can I look more like that?” you create a world that limits your abilities, you immediately prevent your creativity from exploring the unknown because your focus lies in the already known and done. Instead, when you ask yourself “How can I continue to embrace my own uniqueness?” You immediately spark excitement, imagination and innovation and your creativity takes you to a world where possibilities feel endless. As a creative entrepreneur, I believe in finding and building upon your WHY, your values, and most importantly trusting your soul.

What advice can you share for women who want to connect with their entrepreneurship spirit?

The real work starts within. Creating a ritual that prioritizes your emotional, spiritual, and physical health is key to long-term success. Also, you can not inspire others without doing the true soul work first. Think about it this way. When your flight is about to take off, the flight attendant always says “put your mask on first before helping others”. Well, your flight is about to take off, you are about to embark on an entrepreneurial journey, so you need to make sure you know exactly how to take care of yourself first if you ever plan on helping others. Do the soul work first and then take care of the rest, so prioritize your 10 minute meditation before your emails, prioritize your books before your screen time… find healthy habits that not only set you up for a productive day, but for a day filled with joy and gratitude.

Mikayla Shocks

After garnering a substantial following on Instagram, you decided to take a leap into the life of a full time content creator in 2016. What inspired you to open up and share your personal life with others, and why do you think it has resonated with so many young women?

I was a young college student who got pregnant unexpectedly, and it was a very isolating feeling. I couldn’t relate to any “typical” moms, and I didn’t fit in with any of my peers. My ultimate goal when I initially started sharing my life was to serve as a source of both inspiration and representation for other women who were in my position. I think this resonated with many young women because I was living proof that we, as women, have the ability to overcome, conquer, and achieve any goal we set out for ourselves, despite the odds being stacked against us.  

You have this undeniable ability to connect with your community through moments of real and raw relatability. How do you create an environment that fosters meaningful connections?

My platform and community are built on trust, honesty, and the vulnerability in sharing the struggles of my real life (and laughing at myself through it all). I have never been ashamed of being open about the hardships I’ve faced on my journey, and how it was those very hardships that led me to the life I live today. From having a newborn in college and living off of $60 monthly grocery budget, to the unfiltered realities of motherhood, to navigating life with an anxiety disorder, nothing is off-limits when it comes to my content.  My community has allowed me to show up as my authentic self, and in turn, has helped shape this incredible environment where others can show up exactly as they are too, without fear of shame or judgment.

In 2020 you launched Sol Sister, a lifestyle brand selling affordable clothing and water-resistant jewelry, custom designed by you! What was the inspiration behind the brand, and how did you lean into your entrepreneurial spirit to launch it to success? How have you combined your platform with Sol Sister to be a vehicle for women’s empowerment?  

As my presence on social media grew, my community began asking for a physical representation of my family.  I really wanted to create something that was not only unique, but that also carried deep meaning, while simultaneously helping others to feel more beautiful and confident in themselves. The entrepreneur in me wanted an item that could live independently from who “Mama Shocks” is and thus, SOL SISTER was born.  We started off by creating three custom pendants, two of which represented our daughters, and the third represented our family as whole. We started out by packaging orders in our garage but it has now grown into a full-scale business with over 130 SKUs!

Our main focus when it comes to our products is that they are high-quality and affordable.  My community is made up of young women, many of which who are in college or just starting off in “the real world” and likely do not have a lot of discretionary funds.  We want all women, despite your socioeconomic status, to be able to enjoy our products and feel beautiful.

SOL SISTER’s mission is to serve as a representation of strong, confident women, who stay unified and uplift one another.  We also want to lead the way as a socially conscious business. We regularly find ways to give back to women-run non-profit organizations and take a strong stance on important social justice matters that we believe in, many of which involve women’s rights.

"It’s [my community] who has made me feel most comfortable being my truest self. They have accepted me, my family, and all of our chaos with open arms and have truly shown me the power of women supporting other women, especially inside of the hypercritical-beast that is social media."

You often speak of the adoration and admiration you have for your own community of soul sisters—Who has made the biggest impact on your journey?

It may sound cliché, but my mom has been my inspiration and biggest champion. She and I have similar backgrounds in that she, too, had me at a very young age. I was raised as an only child and grew up watching her climb the ladder of success at her job. She never complained about our situation and always did everything she could to ensure I never wanted for anything.  At the same time, she always encouraged me and trusted me to make decisions for myself. When I made mistakes, she held my hand as I walked through them. She remains my biggest cheerleader and best friend, and truly embodies everything I want to be as a woman and a mother to my three daughters.

Every week you join your community on Instagram Live for “Unwined Wednesday” offering a place for unfiltered banter and connection. What have you learned from your community? 

My community thrives on genuine, organic  conversation, which is exactly what happens during my weekly lives. Unwined Wednesday has played a pivotal role in not only my growth on this platform, but also in building such a strong bond with my community. They never cease to amaze me.  They are enthusiastic, dedicated, funny and most of all, supportive. They cheer for not only me, but for each other and honestly, don’t judge.  Despite their personal challenges or differences, they are proof that it is possible to band together and support one another. 

It’s them who have made me feel most comfortable being my truest self. They have accepted me, my family, and all of our chaos with open arms and have truly shown me the power of women supporting other women, especially inside of the hypercritical-beast that is social media.

As a creative entrepreneur, how do you hope to drive innovation through the stories you tell?

When it comes to my content, I aim to take a much more in-the-moment, non-curated approach.  I think it helps serve as an example for others to help them foster their own community based on their real life. I hope it gives them the courage to take the leap and find their own purpose on this platform and inspires them to never try to be something they are not or be ashamed of where they came from.

What advice can you share for women who want to connect with their entrepreneurship spirit?

Find your passion – what inspires you – what makes you happy. Remember that success doesn’t happen overnight, and that sometimes your passion won’t pay the bills for a long time.  You must believe in yourself, stick with it, believe you can succeed, and have a clear vision of what you want to create. Don’t be afraid of failure, it happens to the best of us. Instead, use it as fuel to propel you to success.

Tips to Building Your Brand's Personality Online in 2022

One of the main ways as a brand that you can differentiate yourself from your competitors is by developing your unique brand personality. Often described as a set of characteristics that shape the way new and existing customers feel about a brand, your brand personality should be consistently executed through every single communication touchpoint. Think about how your brand behaves, what it looks like and what it says.

With increasing channels of online communication, many companies have found it difficult to align all their messaging with their defined brand personality consistently. In 2022, it will be more important than ever to make sure that your unique brand personas shine through so that you can genuinely connect with your audience.

Would you have dinner with your brand?

Think about your brand as a real person. Is your brand the kind of person that you would invite over for dinner? If your answer is no, it might be time to go back to the drawing board to redefine your brand personality. And if your answer is yes, think about if your customers would also be friends with your brand. Find out what your customers value in their friendships and how you would communicate with them.

At Elevate My Brand, we have noticed that some companies really miss the mark when it comes to maintaining their brand personality on their social channels, for example. Here are some tips that will help you maintain a strong brand personality online.

#1 Find Your Friends

No, we’re not talking about the iPhone app. In order to build an effective brand personality, you must put your audience first. This means you will need to get to know your target segments on a personal level. Find out their opinions, their attitudes and their interests. Your main goal while developing your brand personality should be to align with your customer’s preferences. We encourage our clients to personify their primary, secondary and tertiary audiences. These hypotheses, especially in the early days of building a brand persona, should be tested and iterated on throughout the lifespan of the brand. It is the most efficient way to ensure that whatever messaging is created for a campaign will resonate. If your business is new (or you want to change or redefine your segments), your goal should be to really get to know your audience. The best way to do that? Ask! Whether this is a digital survey or social poll, try to ask nuance questions that will help you datafy even the most creative conversation.

For example, if you are trying to determine if one of your brand’s top qualities should be sophistication, pose questions to see if your customers actually value that quality in your brand. One way to phrase this question would be: What qualities are most important to you for our brand, and then offer a multiple choice response. That will allow you to move forward with confidence knowing you are communicating appropriately based on real-time consumer feedback. That’s extremely powerful and is what builds brand loyalty.

#2 Craft a Moral Code

Once you learn about your audience, you should align their values with your marketing campaigns. In 2022, consumers will be more inclined to purchase from brands that speak to their beliefs. In fact, 61% of consumers want retailers to take a stance on social justice issues. After you find out what social justice issues your customers care the most about, match those with the social impact that is authentic to your brand. But be careful, consumers are smarter than ever and can sniff out BS performative campaigns like a bloodhound. Don’t be that brand. We believe corporate social responsibility should be table stakes for a brand these days but it must be 100% real.

Whether your brand reposts content online that aligns with your brand personality or creates original content and campaigns, it’s important that you act on these beliefs. In other words, you can’t just talk the talk. Whether you show your brand values by educating your employees or donating to a cause, it’s important to back your words with actions. Be transformative not performative.

#3 Be Social

After you figure out what and how your brand communicates your values, determine where your brand is sharing. Don’t try to be everything to everyone. That’s a recipe for a marketing disaster. You should only use the social platforms where your target audience is and double down there. For example, if you have a supply chain company, there is real reason to sign up for TikTok unless that’s really where your audience is and you think your brand can create good consistent content there. But, as long as you’re using the platforms that your audience uses and that also aligns with your brand’s personality, your social channels should thrive.

Another consideration are the native tools that your chosen social media platforms offer. For instance, if you have a younger target market and you want to increase engagement on Instagram Stories, think about the different ways that you can use the stickers available to help portray your brand’s unique personality. If you’re using the poll sticker, would your brand ask silly questions or would your brand ask more serious questions? Are you using emojis? R u using abbreviations? Take time to think about the ways each of your brand’s online interactions characterize your brand’s personality and create a guide that would appeal to your audience in the new year.

There is truly no wrong brand personality as long as it does no harm and attracts the customers that you are looking for. After all, 95% of consumer purchasing decisions are based on feelings instead of logic, which is all the more reason for you to do your best to make sure that your brand personality feels “right” to the right people.

Taking the time to do the research and planning that will help build your brand personality might seem daunting with the impending new year. If you need support, Elevate My Brand is currently offering Digital Mindmap sessions that can help frame your brand personality for 2022. Contact us here to set up a meeting today!

"Your main goal while developing your brand personality should be to align with your customer’s preferences."

About the author: With a J.D./M.B.A. from Rutgers University, Laurel Mintz has created an agency serving both startups and blue chip global brands like Facebook, Verizon Digital Media Group, PAW Patrol and Zendesk. Laurel sits on the Board of Directors for NFTE (Network For Teaching Entrepreneurship), the Women Founders Network, and the UCLA Restaurant Conference. She is a mentor for The Women's Global Leaders Initiative and advises LAVA (Los Angeles Venture Association). Her published work can be found in Entrepreneur, USA Today, The American Marketing Association and C-Suite Quarterly Magazine. Laurel and the agency have recently won the W3 Silver Award for the PAW Patrol Road Patrol Campaign, the 2017 Patrick Soon-Shiong Innovation Award, the LABJ Women in Business Award, Comerica and LA Lakers' Women's Business Award, amongst others.

Featured image: Color Joy Stock

How to Set Personal Goals for 2022

As we close out the last few months of 2021, it’s time to prepare yourself to make the most out of the new year. Most people set resolutions for themselves at the start of a fresh year, but to really prioritize success, let’s focus on setting personal goals! Get specific about what you want to achieve and accomplish in 2022: we gathered these handy tips from entrepreneurs that are passionate about helping women succeed to make sure your goals are realistic and attainable and you’ll be crossing them off your “to-do” list in no time!

#1 Know the difference between goals and intentions.

“We’re all about goals, trust. But it’s not where we start. Instead, begin by taking some time to think about how you want to FEEL in 2022 and get clarity on your intentions for the new year. What’s the difference between a goal and an intention? A goal should be SMART: Specific, Measurable, Attainable, Realistic, and Timebound. It should have a quantifiable number in it and a date by which it will happen. An intention is more of an overarching plan for what you want to bring about.” - Natalie Underdown, Ph.D., Executive Coach & Organizational Psychologist, The Nu Company

#2 Start out by figuring out your big picture needs.

“Intentions should provide answers to the following questions: What feelings would my 2022 best self feel on a regular basis? What overarching impact do I want to make in this new year? What am I ready to let go of? How does my WHY play into all of this? Both goals and intentions are important, but it’s way more effective to start with your big picture intentions and THEN create the specific goals/targets that will get you there!” - Natalie Underdown, Ph.D., Executive Coach & Organizational Psychologist, The Nu Company

#3 Get some accountability.

“Whether it’s simply writing your top 3 goals down on a whiteboard that you see everyday, or telling a couple of your close friends or colleagues your plans, do something that will keep you accountable to your goals. Using affirmative language may also help. For example, instead of saying “I’d like to launch my business by June 2022”, write “I will launch my business by June 2022.” Just seeing or hearing those positive affirmations will give you a boost of confidence and help you believe that you will actually achieve your aim.” - Jenna Miller, Creative Director of Here Comes the Guide

#4 Go from macro to micro.

“Instead of setting one huge goal like “start my own business,” break it up into smaller, actionable steps—with the overarching result in mind. Maybe your January goal will be to register your business with the state and trademark your business name. Then in February, you’ll have outlined a simple-yet-formal business plan along with 5 website pages. And by the end of March, you’ll have the goal to make that website live and launch your business. Getting super specific in the baby steps it takes to hit a bigger, overarching goal will make it feel much more attainable and less overwhelming.” - Jenna Miller, Creative Director of Here Comes the Guide

#5 Be resilient.

“Remember that not everything comes easily—especially when it comes to lofty goals. Before you commit to tackling them, get your mind right! Don’t let setbacks throw you off course. Instead, use your passion and positive mindset to persevere. Accept that reaching your goals is playing the long game, and that any obstacles you overcome will make your achievements that much sweeter in the end.” - Jenna Miller, Creative Director of Here Comes the Guide

About the author: Leila Lewis is the CEO and founder of Be Inspired PR and The Social Remodel, an expert on the business of weddings, social media, real estate marketing, experiential events, and a mother of 4.

About the author: Dr. Natalie Underdown is an executive coach and organizational psychologist. After spending 15+ years in Corporate Leadership and Human Capital Consulting, at companies including Accenture and Live Nation, she founded The NU Company in 2018, a boutique consultancy offering executive coaching, workshops, and people & culture consulting. She artfully weaves psychology, wellness, inclusion, and science-backed strategies together to offer mindful support for the whole person at work.

About the author: Jenna Miller is Creative Director of Here Comes The Guide, a women-owned and operated wedding website that plays venue matchmaker for engaged couples. Working for a bootstrapped small business has taught Jenna a lot about entrepreneurship, the importance of company culture, and embracing a gritty everything-is-figureoutable mentality. After a decade in the wedding marketing trenches, Jenna launched her side hustle Absolute JEM, where she focuses on building bold brands and websites for female-owned small businesses. 

Featured image: Color Joy Stock

What Do You Do When Friends And Family Aren’t On Board With Your Entrepreneurial/Career Journey?

You've just landed on an incredible new business idea or have a promising job promotion on the horizon, but when you tell your friends and family the exciting news—they are less than thrilled for you. Perhaps they can’t relate to you going out on your own, perhaps their career goals are different from yours...whatever the reason might be, the reality is that it not only stings when you can’t count on those closest to you, but it may also impact your chances for success. So what do you do when friends and family aren’t on board with your entrepreneurial or career journey?

To unlock the most powerful input out there, we tapped into the insights of those who have had plenty of experience going against the grain when it comes to their career choices—20 trailblazing women from the Dreamers & Doers collective. Their perspectives are an uplifting reminder that, regardless of others’ opinions, your journey belongs to you and should be lived out accordingly.

Jessica Sikora

Founder and CEO of SUPERBANDS, a nonprofit dedicated to building a community of hope that lives at the interaction of mental health and music. 

“Find your tribe! You cannot force others to be in your circle if they aren't passionate about it. So go out there and find the people who fire you up. I promise they’re out there!”

Georgie-Ann Getton

CEO of GSD Solutions, a boutique consulting agency.

“Keep going—they will catch up! When I quit my full-time job to pursue entrepreneurship, everyone thought I was crazy. Now they are my biggest supporters.” 

Mimi Bishop

Co-founder of The Resting Mind, a company that propels high-achieving, 40+ women forward.

“Keep going and find the like-minded cohort that will lift you up and help you on your journey. Share little with those who may not be on board. Your dream is at a critical point and it needs to be protected.”

Shivika Sinha

CEO and Founder of Veneka, a capsule wardrobe styling service.

“Ask yourself: how can I see this person's doubt as my greatest teacher? What lessons can I carry with me on my entrepreneur journey?” 

Jessica Kelly

Founder and CEO of THR3EFOLD, a SaaS platform for apparel brands.

“Give them grace and realize they want the most successful, stable life for you. They might see entrepreneurship as too risky. They aren't your customers so don't expect them to purchase. Instead, lean on them for cheerleading, prayer, and encouragement to keep going.” 

Kimone Napier 

Founder of Kimone Napier Consulting, helping business owners hire their dream team.

“Understand that their reactions most likely have nothing to do with you and come from their own preconceived notions or lack of knowledge about your journey. Instead of looking to them for support, find other business owners in your niches and industry to connect with.” 

Brielle Friedman

Founder of Brielle Friedman Coaching, empowering individuals to build lives and careers they truly love. 

“Get clear and stay grounded in your vision. I’ve learned that when friends and family aren’t on board with your entrepreneurial journey or career choices, it has very little to do with you, and almost everything to do with them and their own fears or insecurities.”

Gloria Chou

Founder of Gloria Chou PR LLC, helping early-stage founders go from unknown to being seen, heard, and valued. 

“If your path isn't the one that your friends or family wanted for you, don't ignore it. Instead, think about how there are people in the world who can benefit from you following your true passion and living authentically.” 

Lindsay Gordon

Career coach at A Life of Options LLC, helping analytically-minded people stop doing what they think is “right” and start doing what’s right for them.

“Identify what you want and matters to you so you can make the right choice for you. The more clearly you can articulate why you choose something for yourself, the more you can communicate it to others and have a chance that they'll understand your choices.”

Ada Chen

Founder and CEO of Chuan Skincare, an affordable, handcrafted natural skincare line. 

“Recognize that they might be reacting that way out of fear or concern for you—not because they don't believe in you.” 

Dina Kaplan

Founder and CEO of The Path, a meditation community.

“Tell them that founders are dreamers. We see things other people don't see, and we create the future. It is hard work because we are bringing to life something that never existed before and that perhaps no one has dreamt of in the past!”

Erin Tarr

Confidence Coach at Be the Benchmark, LLC, a coaching and event-based business teaching young girls how to create a life they love. 

“Don't take advice from someone you wouldn't trade places with. If they aren't in the entrepreneurial "arena" also getting their butts handed to them, their opinions shouldn’t be the ones that ring in your ears.” 

Tiffany Pham

Founder and CEO of Mogul, a company that supports diverse individuals and organizations to cultivate meaningful success.

“Find a supportive community of friends, colleagues, or even people on your own team. That will be your community.” 

Grace Blacksea

CEO and Founder at Quench Collective, a community and education platform for modern leaders. 

“Build a community of support. One of the most difficult aspects of dealing with family and friends who aren't on board with your journey is lack of support. If they don't understand, find a community who does and lean into that.” 

Meha Agrawal 

Founder & CEO of Silk + Sonder, a subscription-based mental wellness experience for the modern woman. 


“Know when to respectfully ask for boundaries. Your friends and family are often trying to protect you from something, but if they do not fully understand your vision, they may not see that the reward will one day outweigh the risk.” 

Elizabeth Davis

Investor at Anthemis, an early-stage venture capital firm committed to cultivating change in financial services.

“I’ve made some of my biggest decisions with the 10-10-10 rule—how you think you will feel about your decision in the 10 days, 10 months, and 10 years. When making a leap into entrepreneurship, walk your family and friends through why this is the right choice for you.”

Erika Ferszt

Founder of Moodally, providing science-backed solutions for managing employees’ mood in the workplace.

“Join a group of like-minded individuals who are going through the same process as you. I found wisdom and solidarity by connecting with "strangers" who were able to empathize and share the emotions and rewards that come with this exciting but challenging journey.”

Julia Sokol

Founder and CEO of SassClass, a women’s empowerment dance studio. 

“Surround yourself with fellow entrepreneurs and others who've pursued careers off the beaten path—even if it's through small steps like joining a Facebook group or subscribing to a podcast related to your career or entrepreneurial pursuit.” 

Juliana O'Brien

Founder of Sendhula, a curated e-boutique for bespoke gift recommendations. 

“Take notice of who you spend the majority of your time with. Distance yourself from people who talk negatively or are skeptical, as it may be demotivating. Spend more time with inspiring people and other founders who will cheer you on on your entrepreneurial journey.”

Lis Best

Founder and CEO of Lis Best Coaching for Impact, an executive coach for women changing the world.

“Ask yourself: do I want this person's life? If you're not looking to replicate your friends' or families' experience when it comes to your own life, then thank them for their input and seek out perspectives from people whose journeys you admire.”

 

All individuals featured in this article are members of Dreamers & Doers, an award-winning community and diverse ecosystem amplifying extraordinary entrepreneurial women through PR opportunities, authentic connection, and All individuals featured in this article are members of Dreamers & Doers, a private collective that amplifies extraordinary entrepreneurial women through thought leadership opportunities, authentic connection, and high-impact resources. Learn more about Dreamers & Doers and subscribe to their monthly The Digest for top entrepreneurial and career resources.

Trailblazing Women Reflect: This Is What My Younger Self Would Say If They Met Me Today

Wherever you’re currently at in your journey, looking back on where you’ve come from and all that you’ve achieved can be enlightening. You likely have some advice you’d give to your younger self and lessons you’ve learned the hard way. But how often have you considered what your younger self might say to you today after seeing all you’ve accomplished? 

To gain some insight into this question, we tapped into the Dreamers & Doers collective to hear from 31 trailblazing women how they think their younger selves would react to seeing where their paths have led them. Their responses are a reminder that while looking to the future is important, reflecting on the past and acknowledging all you’ve overcome is crucial to finding true joy in the journey.

Monique Guevara

Co-founder and CEO of SoulWell, a boutique digital booking and discovery marketplace.

“You are the woman I always dreamed of becoming—you followed your own path and trusted the process of doing the things that light you up. There are so many paths you could have taken, but it is clear that your impact has been far greater because you chose to walk with purpose and passion as your guides.”

Aura Telman

Founder and CEO of 13thrive, a boutique mindfulness consulting firm helping leaders design workplaces that value and celebrate everyone.

“I am so proud that you continued to be brave and take risks throughout your life and career. I’m amazed that you—a little girl from a small village in Romania—are now living a life you could have never dreamt of in your wildest dreams, building a business helping humans find peace, while staying true to your roots and honoring all the experiences that helped build you along the way.”

Antoinette Alexander Adefela

Founder and CEO of Exp.Design LLC, a creative agency that designs and develops custom learning solutions.

“For all of the times you wrote down your goals, created make-believe businesses, and read success stories in Black Enterprise, Essence, and Ebony—you have exceeded what you could have planned for yourself. You took risks and took action when you were afraid. I wouldn’t have imagined you developing elearning, but it totally makes sense and matches your curiosity, creativity, and love for learning.”

Dorothy Kolb

Founder and CEO of dk east associates, providing fractional CFO services and accounting strategy to small to midsize enterprises.

“I knew it. I knew you could and would do this. You just needed life to show you that you were strong enough, smart enough, resourceful enough over and over and over again until you listened. I, your younger self, knew no limits until you started putting them in place. I’m proud of you and what you’ve accomplished.”

Ko Im

Founder of konakafe, a creative hosting and holistic wellness service.

“You have done so many things. You have come out of your shell. You inspire me. Thank you for taking care of me, your inner child, in your adult healing journey. I feel loved and supported.”

Lis Best

Founder and CEO of Coaching for Impact, the secret weapon for women who are changing the world.

"Wait, what do you mean you didn't get married in your 20s and have three kids by 32?" 

Muirgheal Montecalvo

Founder and CEO of Vacayou Wellness Travel, a wellness travel platform and marketplace.

“You accepted the challenge, worked hard, and you never gave up on your goals of being successful. Dreams do come true when you put your mind to it.”

Thamina Stoll

Founder at Femme Hive, helping young, female professionals feel less overwhelmed in their 20s.

“I am so proud of you for having gone after your big dreams in the most unapologetic and authentic way. It’s comforting to know that all the work I’m putting in now and staying true to myself will pay off eventually.”

Far Momin

Founder at She Plants Love, an artisan skincare rooted in self-love and inclusive beauty.

“I’m proud that you’re comfortable in your own skin. It shows me that I have what it takes to create my corner of joy so long as I continue to believe in myself.”

Alice Braccini

CEO and Founder of Violetta Group, a PR and communications agency dedicated to bringing awareness around creative individuals and companies.

“Wow—you are much more fearless than I thought! I knew you would not become an actress but I didn’t think you’d become an entrepreneur, as I didn't even know what that really means back in 1990s Italy.”

Sonia Byun

Co-founder of Pomcare, an online clinic for common vaginal conditions.

“I’m impressed by how confident you have turned out and that you’ve come to recognize that confidence is not something that you’re born with but rather earned throughout your career.”

Kristine Locker

Founder of LOCKER, a Chrome extension and social shopping platform.

“Look at us go! I would not have expected us to be creating a lifestyle technology company but I am not surprised we are an entrepreneur. I am so proud of how we reinvented ourselves after so many years of feeling so lost.” 

Lori Sussle Bonanni

Founder and Communications Consultant at elssus, LLC, a multi-disciplined communications consulting firm.

“You always did love the quote, ‘Leap and the net will appear.’ It's thrilling you kept that mindset front and center for your 20+ year career. You always had intrapreneurial roles at multinationals where you had to be scrappy and creative. It's no surprise you're thriving as an entrepreneur.”

Arielle Shnaidman

Executive Coach at Arielle Shnaidman LLC, executive coaching for founders and leaders. 

“You have your own business?! You work for yourself?! You're a coach? But you hate sports!" 

Yewande Faloyin

Founder and CEO of OTITỌ Executive Leadership Coaching, a coaching business serving serial high-achievers.

“No way! I can't believe we found something that we are truly passionate about, that we are great at, and that gives us the freedom and flexibility to live anywhere in the world. I am in awe and feel less worried, ready to explore the journey through IT, banking, consulting, business ownership, and beyond!”

Rachel Soper Sanders

Co-founder and CEO of Rootine, a wellness company unlocking better health and daily performance with precision nutrition. 

“I’m so proud of you for taking a seat at the table and voicing your opinions early on. As a founder, CEO, leader, and mom, you are paving the way for the next generation of female leaders to believe they are capable of anything.”

Morgaine Trine

Owner of Honestly Bookkeeping, a bookkeeping and controller services firm helping small business clients.

“You're the type of person I always hoped I'd be. Also, accounting? Really? What happened to all that ancient history stuff?”

Willow Hill

Chief Creative Officer and Co-founder of Scout Lab, a purpose-driven creative agency based in NYC.

“I am so happy that you are proving that making an impact and making money can coexist. Clearly, the old adage of ‘starving artists’ was never real. You’ve shown me that creativity can create abundance.” 

Degelis Tufts Pilla

Co-founder and CEO of TribeTokes, a company creating luxury CBD vape oils, skincare and wellness products. 

“Wow, I didn't see that one coming!"

Lauren Richardson

Founder and CEO of Radiance & Romance, a line of custom art jewelry for those who defy conventionality.

“The only thing you ever wanted to be was an artist. Why did it take you so long to realize it?” 

Jamie Lieberman

Owner of Hashtag Legal, providing legal services to entrepreneurs and creators.

“I am glad you chose to showcase your personality in your business, rather than hiding it. I know you were often told you were ‘too much’ but it looks like you were truly just right.”

Belma McCaffrey

Founder and CEO at Work Bigger, offering coaching and community to high achievers. 

“I’m incredibly proud seeing the career you’ve built for yourself. I’m proud to see that you’ve built a business that’s profitable, makes an impact, and allows you to enjoy life—and that you’ve done so in a healthy way that supports your well-being.”

Jessica Sikora

Founder and CEO of SUPERBANDS, a nonprofit dedicated to promoting positive mental health for teen music fans through wish-granting opportunities. 

“I’m proud that you took the hardest times of your life and the mental health struggles you went through to build the community you once longed for.” 

Ashli Weiss

Attorney at Weiss Law LLP, a law firm helping companies navigate and propel their businesses.

“I had no idea that your bold personality, which often got you into trouble as a teenager, and perceptive instinct, gained from a very humble childhood, could be channeled into building a successful career as an attorney.” 

Shani Syphrett

Founder at Jamila Studio, a business consulting firm for mission-driven creative companies and women of color founders.

“I’m surprised by the portfolio career you’ve built—especially how you’ve balanced corporate work with entrepreneurship. I’m happy that you became successful coloring outside the lines.”

Marla Isackson

Founder and CEO of Ossa, a two-sided marketplace that connects brands with podcast advertising. 

“I’m comforted knowing that you finally recognized that when you follow your instincts and trust your capabilities and experience, you can achieve career satisfaction and success.”

Nina Kong-Surtees

Founder of smART Advisory, serving as a mentor, guide, and resource for mid-career visual artists.

“I’m in disbelief and baffled about how someone with an art history degree could create a business. You’ve paved an uncharted path to building a business to support artists to thrive and continuing your life-long commitment to turn art history into compelling stories and legacies that deconstruct the cultural myth and mindset of ‘starving’ artists.”

Ivelyse Andino

Founder and CEO of Radical Health, working to engage, equip, and empower all people to understand and advocate for themselves.

“Now I understand the bigger picture. All those tough moments I lived through were the driving force to propel and inspire what I’m doing today. I have a better appreciation for those challenging times that started this journey, which ultimately led to creating Radical Health.”

Katherine Sprung

Host and Executive Producer at Sprung On Food, a web series highlighting small businesses in the food and beverage industry.

“You’ve done some pretty cool things! I really thought of my future path as being pretty linear, but it definitely took some really interesting twists and turns. You’ve accomplished things that I would have never thought I'd do!” 

Carolyn Bothwell

Founder & CEO of Freelance Founders, a digital, members-only community and resource hub for the top creative freelance talent from all over the world.

"What is freelancing? I never even knew there was a career path in which I could work for myself and with my ideal clients, and maintain a sense of autonomy and freedom!”

Srujana Bobba

CTO at Librari, a destination for short, mobile learning videos. 

"Wow—what a rollercoaster career you have had! I’m glad that you didn't give up on your dreams and worked hard to achieve them.”

 

All individuals featured in this article are members of Dreamers & Doers, an award-winning community and diverse ecosystem amplifying extraordinary entrepreneurial women through PR opportunities, authentic connection, and high-impact resources. Learn more about Dreamers & Doers and subscribe to its monthly The Digest for top entrepreneurial and career resources.

"When You Are Doing What You Love, You Definitely Become More of a Morning Person"

Welcome to our series A Day in the Life where we ask women we admire to share the daily minutiae of their professional lives, from the morning rituals that set them up for success to their evening wind-down routines. In this edition, we’re chatting with credit specialist Tierra Jae. Below, the founder of New Beginnings Community Consulting & Restoration shares her daily routine, including what inspires her to wake up early each morning and how she stays motivated from 9-to-5 (hint: there's a Bluetooth speaker involved).

Tell us a bit about your business. What opportunity did you see in the market, and what need did you want to fill?

New Beginnings Community Consulting & Restoration specializes in second chances. We offer credit restoration services, bankruptcy assistance, non-violent criminal record expungements, and felon-friendly resources. We provide opportunities that allow individuals nationwide to enhance their overall quality of life. Recently, we launched The Credit Calendar, which is one of the first Black-owned credit management planners. 

When I started my company in 2015, there weren’t many people in the finance industry that my demographic could identify with. Credit repair and criminal record expungements are personal to me because they are a part of my personal journey and what I’ve been able to overcome. I felt the need to share my knowledge and uplift my community because everyone makes mistakes but not everyone has the knowledge to positively move forward. Credit isn’t a topic that is taught in schools and most adults are embarrassed to discuss it—yet it affects some of the most important milestones that take place in your lifetime. 

This is what also led me to create The Credit Calendar, a one-of-a-kind planning tool that helps individuals manage their credit score and ambitions. My goal when creating this company and The Credit Calendar was to help those who may not have the tools or knowledge to help themselves in this industry. 

Now, let’s talk about your workday routine! First, are you a night owl or a morning person? When do you do your most important work and why?

I am definitely a morning person and that’s when I do the bulk of my important work. I like to wake up early and knock things off my to-do list before my clients, family, and friends start contacting me. However, I am known to be up until the middle of the night if I’m working on a task or project.  Sometimes I really get “in the zone” and lose track of time. I hate not completing a task before it’s done, especially when my momentum is high and I’m on a roll! 

What time does your alarm go off, and what’s the first thing you do upon waking?

I actually don’t have an alarm. I wake up around the same time every morning—around 7 a.m. It’s kind of ironic because prior to starting my business I couldn’t wake up early! It’s true, when you are doing what you love, you definitely become more of a morning person. 

What does your morning, pre-work routine look like?

Every morning, I take a few sips of coffee or tea while making my first social media post of the day. Then I proceed to plan out the rest of my daily social content for all of my platforms. I glance over my weekly to-do list and cross out the tasks that I completed the day before. I always create a smaller list of things I need to complete by the end of the day. Once I have everything in writing, I begin knocking out the tasks.

Mark Twain said, “Eat a live frog first thing in the morning and nothing worse will happen to you the rest of the day.” What’s the first thing you do when you get to your desk?

As soon as I sit down, I turn on something to listen to! I have to work with music playing;  it’s like my secret sauce. There is almost always a playlist or podcast blasting from my Bluetooth speaker. I always listen to something that will spark my intellect, educate me on something new, or anything pertaining to my profession and industry. 

What are you working on this week?

This week, I’m working on client progress reports and marketing content for social media. I took some marketing advice and created a content calendar. I highly recommend it to anyone that struggles with social media material.

What’s been the most rewarding part of running your business? The most challenging?

The most rewarding part of running my business is the response I receive from my clients! When my clients thank me for how my business helped them achieve a goal, I can't help but smile and be grateful. Hearing how I helped a single mom qualify for a new home, a small business owner leveraging their credit to improve their business, or a previous offender being able to secure employment as a result of my felon-friendly job listings—that’s rewarding.

The most challenging part of my business is figuring out how to take a break and slow down because I truly love what I do. I find it extremely hard to take a personal day with no work involved. I have to force myself to avoid work or deal with anything pertaining to business on Sundays. Sundays are meant to be a personal day.

Do you ever reach inbox zero? How do you handle the constant influx of inquiries and communication entrepreneurs are so familiar with?

My inbox has never seen a zero that didn’t have a number or two in front of it! I would probably panic if I ever looked at my inboxes and didn’t have messages. I’m a huge multitasker and I’m almost always on my phone or laptop. Constant communication is easy for me, it’s second nature actually. 

I have a booking tool for all new inquiries which helps delegate my daily schedule and my clients have direct lines of communication to me via telephone, email, and client portal messages. I tell my clients “I’m only a text away” and they utilize that a lot. 

The only time I regretted nonstop communication is when I only had one cell phone and my business and personal communication clashed. I had 40 active clients at the time and many would text me with questions, concerns, updates, new problems to solve, etc. That was a bit much, but I handled it all with grace.

What is your go-to work lunch?

My go-to lunch is whatever DoorDash has to offer that my DashPass will give me a discount on. Usually, I will have a smoothie or sushi; that’s if I don’t work straight through to dinner. I’m not proud of that but I’ve been trying to get better at not doing it. 

What advice do you have for balancing the minutiae of day-to-day tasks with big-picture planning?

My advice for balance is creating a to-do list! I live by these lists and I highly recommend getting in the habit of creating them. It’s so satisfying to me when I check off a task on my list. I feel accomplished and it helps me break down my tasks from a busy week into days so the tasks don’t seem as daunting. 

What are some work habits that help you stay healthy, productive, and on track to reach your goals?

Healthy work habits can be challenging when sitting at a desk the majority of the day but one thing I do is drink plenty of water. I drink five or more bottles of water a day. I also find that my home office helps me stay on track because it’s equipped with all the tools I need to work. The décor in my office also consists of my business accomplishments, which motivates me to keep going! 

Any favorite apps you use regularly?

My favorite app right now is Canva. It's a life hack for entrepreneurs! Having access to design my own graphics when needed makes life so much easier. I’ve most recently fallen in love with TikTok as well. I learn so much just by using the app and it gets my creative mind going. TikTok is very versatile and I love that I can find business tips, recipes, workout routines, and shopping recommendations all in one. Lastly, Instagram reigns supreme when it comes to social media in my book. It’s helped me build, maintain, and now scale a successful business over the years.

What are you reading, watching, or listening to right now to help you wind down at the end of the day?

After a busy workday, I don’t normally need much winding down before my bedtime routine. The moment I lay down in bed next to my partner, I fall asleep within minutes. He actually jokes about how fast I can fall asleep once I’m comfortable. Some days, running a business can be really draining. I cook dinner for my family every night on the weekdays then I watch TV during dinner and it's typically whatever series I’m binge-watching on Netflix.

When do you go to bed? What’s your “optimal” number of sleep hours?

On most nights, I’m usually asleep by midnight. I get about seven hours of sleep regularly. I don’t believe in depriving my body of sleep to be super productive. Getting rest is very important to me.

What’s the most rewarding part of your day?

The most rewarding part of my day is climbing in my big comfy bed next to my partner and reflecting on my day that was spent doing what I love, which is helping others achieve their financial goals.

Featured image: Courtesy of Tierra Jae